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Conference Paper/Proceeding/Abstract 552 views

An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique

Jishnu Bhattacharyya Orcid Logo, Manoj Kumar Dash

The 18th Consortium of Students in Management Research (COSMAR-2018), Pages: 191 - 194

Swansea University Author: Jishnu Bhattacharyya Orcid Logo

Published in: The 18th Consortium of Students in Management Research (COSMAR-2018)
Published: Bangalore, India 2018
URI: https://cronfa.swan.ac.uk/Record/cronfa67428
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spelling 2024-08-22T12:49:22.6808862 v2 67428 2024-08-18 An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique 2ec4d858ecc8857b7ceac5c14d74cc6d 0000-0002-2691-6629 Jishnu Bhattacharyya Jishnu Bhattacharyya true false 2024-08-18 CBAE Conference Paper/Proceeding/Abstract The 18th Consortium of Students in Management Research (COSMAR-2018) 191 194 Bangalore, India 29 11 2018 2018-11-29 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University 2024-08-22T12:49:22.6808862 2024-08-18T19:54:01.7078603 Faculty of Humanities and Social Sciences School of Management - Business Management Jishnu Bhattacharyya 0000-0002-2691-6629 1 Manoj Kumar Dash 2
title An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
spellingShingle An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
Jishnu Bhattacharyya
title_short An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
title_full An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
title_fullStr An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
title_full_unstemmed An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
title_sort An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
author_id_str_mv 2ec4d858ecc8857b7ceac5c14d74cc6d
author_id_fullname_str_mv 2ec4d858ecc8857b7ceac5c14d74cc6d_***_Jishnu Bhattacharyya
author Jishnu Bhattacharyya
author2 Jishnu Bhattacharyya
Manoj Kumar Dash
format Conference Paper/Proceeding/Abstract
container_title The 18th Consortium of Students in Management Research (COSMAR-2018)
container_start_page 191
publishDate 2018
institution Swansea University
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hierarchy_top_title Faculty of Humanities and Social Sciences
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department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
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published_date 2018-11-29T12:02:07Z
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