Conference Paper/Proceeding/Abstract 119 views
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
Jishnu Bhattacharyya 
,
Manoj Kumar Dash
,
Manoj Kumar Dash
The 18th Consortium of Students in Management Research (COSMAR-2018), Pages: 191 - 194
Swansea University Author:
Jishnu Bhattacharyya
Abstract
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique
| Published in: | The 18th Consortium of Students in Management Research (COSMAR-2018) |
|---|---|
| Published: |
Bangalore, India
2018
|
| URI: | https://cronfa.swan.ac.uk/Record/cronfa67428 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| first_indexed |
2024-08-22T11:44:11Z |
|---|---|
| last_indexed |
2024-08-22T11:44:11Z |
| id |
cronfa67428 |
| recordtype |
SURis |
| fullrecord |
<?xml version="1.0" encoding="utf-8"?><rfc1807 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><bib-version>v2</bib-version><id>67428</id><entry>2024-08-18</entry><title>An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique</title><swanseaauthors><author><sid>2ec4d858ecc8857b7ceac5c14d74cc6d</sid><ORCID>0000-0002-2691-6629</ORCID><firstname>Jishnu</firstname><surname>Bhattacharyya</surname><name>Jishnu Bhattacharyya</name><active>true</active><ethesisStudent>false</ethesisStudent></author></swanseaauthors><date>2024-08-18</date><deptcode>CBAE</deptcode><abstract/><type>Conference Paper/Proceeding/Abstract</type><journal>The 18th Consortium of Students in Management Research (COSMAR-2018)</journal><volume/><journalNumber/><paginationStart>191</paginationStart><paginationEnd>194</paginationEnd><publisher/><placeOfPublication>Bangalore, India</placeOfPublication><isbnPrint/><isbnElectronic/><issnPrint/><issnElectronic/><keywords/><publishedDay>29</publishedDay><publishedMonth>11</publishedMonth><publishedYear>2018</publishedYear><publishedDate>2018-11-29</publishedDate><doi/><url/><notes/><college>COLLEGE NANME</college><department>Management School</department><CollegeCode>COLLEGE CODE</CollegeCode><DepartmentCode>CBAE</DepartmentCode><institution>Swansea University</institution><apcterm/><funders/><projectreference/><lastEdited>2024-08-22T12:49:22.6808862</lastEdited><Created>2024-08-18T19:54:01.7078603</Created><path><level id="1">Faculty of Humanities and Social Sciences</level><level id="2">School of Management - Business Management</level></path><authors><author><firstname>Jishnu</firstname><surname>Bhattacharyya</surname><orcid>0000-0002-2691-6629</orcid><order>1</order></author><author><firstname>Manoj Kumar</firstname><surname>Dash</surname><order>2</order></author></authors><documents/><OutputDurs/></rfc1807> |
| spelling |
v2 67428 2024-08-18 An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique 2ec4d858ecc8857b7ceac5c14d74cc6d 0000-0002-2691-6629 Jishnu Bhattacharyya Jishnu Bhattacharyya true false 2024-08-18 CBAE Conference Paper/Proceeding/Abstract The 18th Consortium of Students in Management Research (COSMAR-2018) 191 194 Bangalore, India 29 11 2018 2018-11-29 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University 2024-08-22T12:49:22.6808862 2024-08-18T19:54:01.7078603 Faculty of Humanities and Social Sciences School of Management - Business Management Jishnu Bhattacharyya 0000-0002-2691-6629 1 Manoj Kumar Dash 2 |
| title |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
| spellingShingle |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique Jishnu Bhattacharyya |
| title_short |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
| title_full |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
| title_fullStr |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
| title_full_unstemmed |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
| title_sort |
An investigation of customer Insights and intelligence from social media: A Telecom Churn Analysis based on Netnographic technique |
| author_id_str_mv |
2ec4d858ecc8857b7ceac5c14d74cc6d |
| author_id_fullname_str_mv |
2ec4d858ecc8857b7ceac5c14d74cc6d_***_Jishnu Bhattacharyya |
| author |
Jishnu Bhattacharyya |
| author2 |
Jishnu Bhattacharyya Manoj Kumar Dash |
| format |
Conference Paper/Proceeding/Abstract |
| container_title |
The 18th Consortium of Students in Management Research (COSMAR-2018) |
| container_start_page |
191 |
| publishDate |
2018 |
| institution |
Swansea University |
| college_str |
Faculty of Humanities and Social Sciences |
| hierarchytype |
|
| hierarchy_top_id |
facultyofhumanitiesandsocialsciences |
| hierarchy_top_title |
Faculty of Humanities and Social Sciences |
| hierarchy_parent_id |
facultyofhumanitiesandsocialsciences |
| hierarchy_parent_title |
Faculty of Humanities and Social Sciences |
| department_str |
School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management |
| document_store_str |
0 |
| active_str |
0 |
| published_date |
2018-11-29T12:49:21Z |
| _version_ |
1808088287311560704 |
| score |
11.037166 |