Journal article 566 views
Investigation of customer churn insights and intelligence from social media: a netnographic research
Jishnu Bhattacharyya 
,
Manoj Kumar Dash
,
Manoj Kumar Dash
Online Information Review, Volume: 45, Issue: 1, Pages: 174 - 206
Swansea University Author:
Jishnu Bhattacharyya
Full text not available from this repository: check for access using links below.
DOI (Published version): 10.1108/oir-02-2020-0048
Abstract
Investigation of customer churn insights and intelligence from social media: a netnographic research
| Published in: | Online Information Review |
|---|---|
| ISSN: | 1468-4527 |
| Published: |
Emerald
2021
|
| Online Access: |
Check full text
|
| URI: | https://cronfa.swan.ac.uk/Record/cronfa67302 |
| College: |
Faculty of Humanities and Social Sciences |
|---|---|
| Issue: |
1 |
| Start Page: |
174 |
| End Page: |
206 |