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Generative artificial intelligence in marketing: Applications, opportunities, challenges, and research agenda

Nir Kshetri Orcid Logo, Yogesh Dwivedi, Thomas H. Davenport, Niki Panteli

International Journal of Information Management, Volume: 75, Start page: 102716

Swansea University Author: Yogesh Dwivedi

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Published in: International Journal of Information Management
ISSN: 0268-4012 1873-4707
Published: Elsevier BV 2024
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa64660
Item Description: Editorial
Keywords: ChatGPT; Customer engagement; Customer experience; Generative AI; Personalization
College: Faculty of Humanities and Social Sciences
Start Page: 102716