Journal article 983 views 551 downloads
Social media analytics for end-users' expectation management in information systems development projects
Snehasish Banerjee,
Jyoti Prakash Singh,
Yogesh Dwivedi,
Nripendra P. Rana
Information Technology & People, Volume: 34, Issue: 6
Swansea University Author: Yogesh Dwivedi
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DOI (Published version): 10.1108/itp-10-2020-0706
Abstract
Social media analytics for end-users' expectation management in information systems development projects
| Published in: | Information Technology & People |
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| ISSN: | 0959-3845 |
| Published: |
Emerald
2021
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| Online Access: |
Check full text
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa56878 |
| Keywords: |
Social media analytics, Information systems development, Twitter, Sentiment analysis, Apple, Samsung |
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| College: |
Faculty of Humanities and Social Sciences |
| Issue: |
6 |