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Expectation-Reality Gap in Information Technology Discontinuance Intention
Anupama Prashar,
Parul Gupta,
Anand Jeyaraj,
Yogesh Dwivedi
Journal of Computer Information Systems, Volume: 63, Issue: 5, Pages: 1057 - 1069
Swansea University Author: Yogesh Dwivedi
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DOI (Published version): 10.1080/08874417.2022.2123066
Abstract
Expectation-Reality Gap in Information Technology Discontinuance Intention
| Published in: | Journal of Computer Information Systems |
|---|---|
| ISSN: | 0887-4417 2380-2057 |
| Published: |
Informa UK Limited
2023
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| Online Access: |
Check full text
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa61158 |
| Keywords: |
Expectation-reality gap; post-adoption disenchantment; discontinuous intention; post-adoption behavior; small & medium size enterprise (SMEs) |
|---|---|
| College: |
Faculty of Humanities and Social Sciences |
| Issue: |
5 |
| Start Page: |
1057 |
| End Page: |
1069 |