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Journal article 115 views

Expectation-Reality Gap in Information Technology Discontinuance Intention

Anupama Prashar, Parul Gupta, Anand Jeyaraj, Yogesh Dwivedi Orcid Logo

Journal of Computer Information Systems, Pages: 1 - 13

Swansea University Author: Yogesh Dwivedi Orcid Logo

  • Accepted Manuscript under embargo until: 6th October 2023
Published in: Journal of Computer Information Systems
ISSN: 0887-4417 2380-2057
Published: Informa UK Limited 2022
Online Access: Check full text

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Keywords: Expectation-reality gap; post-adoption disenchantment; discontinuous intention; post-adoption behavior; small & medium size enterprise (SMEs)
College: Faculty of Humanities and Social Sciences
Start Page: 1
End Page: 13