Dwivedi, Y., Banerjee, S., Singh, J. P., & Rana, N. P. (2021). Social media analytics for end-users' expectation management in information systems development projects. Information Technology & People, 34(6), . doi:10.1108/itp-10-2020-0706

Dwivedi, Yogesh, Snehasish Banerjee, Jyoti Prakash Singh, and Nripendra P. Rana. "Social Media Analytics for End-users' Expectation Management in Information Systems Development Projects." Information Technology & People 34, no. 6 (2021).

Dwivedi, Yogesh, Snehasish Banerjee, Jyoti Prakash Singh, and Nripendra P. Rana. "Social Media Analytics for End-users' Expectation Management in Information Systems Development Projects." Information Technology & People 34.6 (2021).