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Perceived helpfulness of eWOM: Emotions, fairness and rationality

Elvira Ismagilova, Yogesh Dwivedi Orcid Logo, Emma Slade Orcid Logo

Journal of Retailing and Consumer Services, Volume: 53, Start page: 101748

Swansea University Author: Yogesh Dwivedi Orcid Logo

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DOI (Published version): 10.1016/j.jretconser.2019.02.002

Published in: Journal of Retailing and Consumer Services
ISSN: 0969-6989
Published: Elsevier BV 2020
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URI: https://cronfa.swan.ac.uk/Record/cronfa48883
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first_indexed 2019-02-18T20:07:05Z
last_indexed 2023-01-11T14:24:43Z
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spelling 2022-10-26T11:51:53.9935922 v2 48883 2019-02-18 Perceived helpfulness of eWOM: Emotions, fairness and rationality d154596e71b99ad1285563c8fdd373d7 0000-0002-5547-9990 Yogesh Dwivedi Yogesh Dwivedi true false 2019-02-18 BBU Journal Article Journal of Retailing and Consumer Services 53 101748 Elsevier BV 0969-6989 Online review; Helpfulness; Negative emotions 1 3 2020 2020-03-01 10.1016/j.jretconser.2019.02.002 COLLEGE NANME Business COLLEGE CODE BBU Swansea University 2022-10-26T11:51:53.9935922 2019-02-18T14:14:07.5784408 Faculty of Humanities and Social Sciences School of Management - Business Management Elvira Ismagilova 1 Yogesh Dwivedi 0000-0002-5547-9990 2 Emma Slade 0000-0001-7648-6383 3 0048883-18022019142352.pdf JRCSSI-PerceivedhelpfulnessofeWOMemotionsfairnessandrationality(2).pdf 2019-02-18T14:23:52.1570000 Output 441424 application/pdf Accepted Manuscript true 2020-08-15T00:00:00.0000000 Released under the terms of a Creative Commons Attribution Non-Commercial No Derivatives License (CC-BY-NC-ND). true eng
title Perceived helpfulness of eWOM: Emotions, fairness and rationality
spellingShingle Perceived helpfulness of eWOM: Emotions, fairness and rationality
Yogesh Dwivedi
title_short Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_full Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_fullStr Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_full_unstemmed Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_sort Perceived helpfulness of eWOM: Emotions, fairness and rationality
author_id_str_mv d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Yogesh Dwivedi
author2 Elvira Ismagilova
Yogesh Dwivedi
Emma Slade
format Journal article
container_title Journal of Retailing and Consumer Services
container_volume 53
container_start_page 101748
publishDate 2020
institution Swansea University
issn 0969-6989
doi_str_mv 10.1016/j.jretconser.2019.02.002
publisher Elsevier BV
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
active_str 0
published_date 2020-03-01T03:59:34Z
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