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Perceived helpfulness of eWOM: Emotions, fairness and rationality

Ellie Ismagilova Orcid Logo, Elvira Ismagilova, Yogesh Dwivedi, Emma Slade Orcid Logo

Journal of Retailing and Consumer Services, Volume: 53, Start page: 101748

Swansea University Authors: Ellie Ismagilova Orcid Logo, Yogesh Dwivedi

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DOI (Published version): 10.1016/j.jretconser.2019.02.002

Published in: Journal of Retailing and Consumer Services
ISSN: 0969-6989
Published: Elsevier BV 2020
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URI: https://cronfa.swan.ac.uk/Record/cronfa48883
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last_indexed 2023-01-11T14:24:43Z
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spelling 2022-10-26T11:51:53.9935922 v2 48883 2019-02-18 Perceived helpfulness of eWOM: Emotions, fairness and rationality 978a0722ccb70c8c3816004d8a9f1567 0000-0001-9634-194X Ellie Ismagilova Ellie Ismagilova true false d154596e71b99ad1285563c8fdd373d7 Yogesh Dwivedi Yogesh Dwivedi true false 2019-02-18 CBAE Journal Article Journal of Retailing and Consumer Services 53 101748 Elsevier BV 0969-6989 Online review; Helpfulness; Negative emotions 1 3 2020 2020-03-01 10.1016/j.jretconser.2019.02.002 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University 2022-10-26T11:51:53.9935922 2019-02-18T14:14:07.5784408 Faculty of Humanities and Social Sciences School of Management - Business Management Ellie Ismagilova 0000-0001-9634-194X 1 Elvira Ismagilova 2 Yogesh Dwivedi 3 Emma Slade 0000-0001-7648-6383 4 0048883-18022019142352.pdf JRCSSI-PerceivedhelpfulnessofeWOMemotionsfairnessandrationality(2).pdf 2019-02-18T14:23:52.1570000 Output 441424 application/pdf Accepted Manuscript true 2020-08-15T00:00:00.0000000 Released under the terms of a Creative Commons Attribution Non-Commercial No Derivatives License (CC-BY-NC-ND). true eng
title Perceived helpfulness of eWOM: Emotions, fairness and rationality
spellingShingle Perceived helpfulness of eWOM: Emotions, fairness and rationality
Ellie Ismagilova
Yogesh Dwivedi
title_short Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_full Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_fullStr Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_full_unstemmed Perceived helpfulness of eWOM: Emotions, fairness and rationality
title_sort Perceived helpfulness of eWOM: Emotions, fairness and rationality
author_id_str_mv 978a0722ccb70c8c3816004d8a9f1567
d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv 978a0722ccb70c8c3816004d8a9f1567_***_Ellie Ismagilova
d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Ellie Ismagilova
Yogesh Dwivedi
author2 Ellie Ismagilova
Elvira Ismagilova
Yogesh Dwivedi
Emma Slade
format Journal article
container_title Journal of Retailing and Consumer Services
container_volume 53
container_start_page 101748
publishDate 2020
institution Swansea University
issn 0969-6989
doi_str_mv 10.1016/j.jretconser.2019.02.002
publisher Elsevier BV
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
active_str 0
published_date 2020-03-01T19:40:06Z
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score 11.04748

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