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Determining Customer Satisfaction From Mobile Phones: A Neural Network Approach

Mark Goode, Fiona Davies, Luiz Moutinho, Ahmad Jamal

Journal of Marketing Management, Volume: 21, Issue: 7-8, Start page: 755

Swansea University Author: Mark Goode

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DOI (Published version): 10.1362/026725705774538381

Published in: Journal of Marketing Management
ISSN: 0267-257X 1472-1376
Published: 2005
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URI: https://cronfa.swan.ac.uk/Record/cronfa2259
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first_indexed 2013-07-23T11:50:52Z
last_indexed 2018-02-09T04:30:31Z
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spelling 2011-10-01T00:00:00.0000000 v2 2259 2011-10-01 Determining Customer Satisfaction From Mobile Phones: A Neural Network Approach b4f6c389fc8ea45b2fae71195941c8f0 Mark Goode Mark Goode true false 2011-10-01 Journal Article Journal of Marketing Management 21 7-8 755 0267-257X 1472-1376 31 12 2005 2005-12-31 10.1362/026725705774538381 COLLEGE NANME COLLEGE CODE Swansea University 2011-10-01T00:00:00.0000000 2011-10-01T00:00:00.0000000 Faculty of Humanities and Social Sciences School of Management - Business Management Mark Goode 1 Fiona Davies 2 Luiz Moutinho 3 Ahmad Jamal 4
title Determining Customer Satisfaction From Mobile Phones: A Neural Network Approach
spellingShingle Determining Customer Satisfaction From Mobile Phones: A Neural Network Approach
Mark Goode
title_short Determining Customer Satisfaction From Mobile Phones: A Neural Network Approach
title_full Determining Customer Satisfaction From Mobile Phones: A Neural Network Approach
title_fullStr Determining Customer Satisfaction From Mobile Phones: A Neural Network Approach
title_full_unstemmed Determining Customer Satisfaction From Mobile Phones: A Neural Network Approach
title_sort Determining Customer Satisfaction From Mobile Phones: A Neural Network Approach
author_id_str_mv b4f6c389fc8ea45b2fae71195941c8f0
author_id_fullname_str_mv b4f6c389fc8ea45b2fae71195941c8f0_***_Mark Goode
author Mark Goode
author2 Mark Goode
Fiona Davies
Luiz Moutinho
Ahmad Jamal
format Journal article
container_title Journal of Marketing Management
container_volume 21
container_issue 7-8
container_start_page 755
publishDate 2005
institution Swansea University
issn 0267-257X
1472-1376
doi_str_mv 10.1362/026725705774538381
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 0
active_str 0
published_date 2005-12-31T03:05:28Z
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score 11.037581

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