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The Outcomes of a Student-Staff Collaborative Project to Hear the Student Voice.  An insight into student views at the School of Management in Swansea University

Ellen Spender

RAISE Conference 2025

Swansea University Author: Ellen Spender

Abstract

This study explores the potential benefits of building authentic student-staff partnerships in the School of Management in Swansea University. Using the results of National Student Survey (NSS) outcomes, as a starting point, a partnership was developed with our student representatives to gather and...

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Published in: RAISE Conference 2025
Published: 2025
URI: https://cronfa.swan.ac.uk/Record/cronfa70355
first_indexed 2025-09-15T11:37:36Z
last_indexed 2025-10-25T06:47:13Z
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recordtype SURis
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spelling 2025-10-24T11:43:25.5921111 v2 70355 2025-09-15 The Outcomes of a Student-Staff Collaborative Project to Hear the Student Voice.  An insight into student views at the School of Management in Swansea University 2783c6b92fb55e86c7df55412d2060c7 Ellen Spender Ellen Spender true false 2025-09-15 CBAE This study explores the potential benefits of building authentic student-staff partnerships in the School of Management in Swansea University. Using the results of National Student Survey (NSS) outcomes, as a starting point, a partnership was developed with our student representatives to gather and respond to student feedback to help ensure that the student experience is a positive experience. To achieve this, various student engagement strategies were used with student engagement being defined as “participation in educationally effective practices, both inside and outside the classroom” (Kuh et al., 2007).In 2023/2024 an action-planning approach was adopted with student representatives and a programme of student engagement activities was implemented to gather the student voice. The 2024 NSS results suggested that these engagement activities led by the students in conjunction with the School Student Engagement Partner and academics were effective in improving student satisfaction in several areas.This presentation will discuss strategies adopted and the findings from the student led surveys and focus groups in 3 key areas: the positives, the room for improvements, and student recommendations.Kuh, G.D., Kinzie, J., Buckley, J.A., Bridges, B.K. and Hayek, J.C. (2007) Piecing Together the Student Success Puzzle: Research, Propositions, and Recommendations. ASHE Higher Education Report, Vol 32, No 5. San Franscisco: Jossey-Bass Conference Paper/Proceeding/Abstract RAISE Conference 2025 4 9 2025 2025-09-04 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University Not Required 2025-10-24T11:43:25.5921111 2025-09-15T12:29:44.8781040 Faculty of Humanities and Social Sciences School of Management - Accounting and Finance Ellen Spender 1
title The Outcomes of a Student-Staff Collaborative Project to Hear the Student Voice.  An insight into student views at the School of Management in Swansea University
spellingShingle The Outcomes of a Student-Staff Collaborative Project to Hear the Student Voice.  An insight into student views at the School of Management in Swansea University
Ellen Spender
title_short The Outcomes of a Student-Staff Collaborative Project to Hear the Student Voice.  An insight into student views at the School of Management in Swansea University
title_full The Outcomes of a Student-Staff Collaborative Project to Hear the Student Voice.  An insight into student views at the School of Management in Swansea University
title_fullStr The Outcomes of a Student-Staff Collaborative Project to Hear the Student Voice.  An insight into student views at the School of Management in Swansea University
title_full_unstemmed The Outcomes of a Student-Staff Collaborative Project to Hear the Student Voice.  An insight into student views at the School of Management in Swansea University
title_sort The Outcomes of a Student-Staff Collaborative Project to Hear the Student Voice.  An insight into student views at the School of Management in Swansea University
author_id_str_mv 2783c6b92fb55e86c7df55412d2060c7
author_id_fullname_str_mv 2783c6b92fb55e86c7df55412d2060c7_***_Ellen Spender
author Ellen Spender
author2 Ellen Spender
format Conference Paper/Proceeding/Abstract
container_title RAISE Conference 2025
publishDate 2025
institution Swansea University
college_str Faculty of Humanities and Social Sciences
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hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Accounting and Finance{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Accounting and Finance
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description This study explores the potential benefits of building authentic student-staff partnerships in the School of Management in Swansea University. Using the results of National Student Survey (NSS) outcomes, as a starting point, a partnership was developed with our student representatives to gather and respond to student feedback to help ensure that the student experience is a positive experience. To achieve this, various student engagement strategies were used with student engagement being defined as “participation in educationally effective practices, both inside and outside the classroom” (Kuh et al., 2007).In 2023/2024 an action-planning approach was adopted with student representatives and a programme of student engagement activities was implemented to gather the student voice. The 2024 NSS results suggested that these engagement activities led by the students in conjunction with the School Student Engagement Partner and academics were effective in improving student satisfaction in several areas.This presentation will discuss strategies adopted and the findings from the student led surveys and focus groups in 3 key areas: the positives, the room for improvements, and student recommendations.Kuh, G.D., Kinzie, J., Buckley, J.A., Bridges, B.K. and Hayek, J.C. (2007) Piecing Together the Student Success Puzzle: Research, Propositions, and Recommendations. ASHE Higher Education Report, Vol 32, No 5. San Franscisco: Jossey-Bass
published_date 2025-09-04T05:32:27Z
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score 11.096068

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