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Conference Paper/Proceeding/Abstract 274 views

The Outcomes of a Student-Staff Collaborative Project to Hear the Student Voice.  An insight into student views at the School of Management in Swansea University

Ellen Spender

RAISE Conference 2025

Swansea University Author: Ellen Spender

Abstract

This study explores the potential benefits of building authentic student-staff partnerships in the School of Management in Swansea University. Using the results of National Student Survey (NSS) outcomes, as a starting point, a partnership was developed with our student representatives to gather and...

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Published in: RAISE Conference 2025
Published: 2025
URI: https://cronfa.swan.ac.uk/Record/cronfa70355
Abstract: This study explores the potential benefits of building authentic student-staff partnerships in the School of Management in Swansea University. Using the results of National Student Survey (NSS) outcomes, as a starting point, a partnership was developed with our student representatives to gather and respond to student feedback to help ensure that the student experience is a positive experience. To achieve this, various student engagement strategies were used with student engagement being defined as “participation in educationally effective practices, both inside and outside the classroom” (Kuh et al., 2007).In 2023/2024 an action-planning approach was adopted with student representatives and a programme of student engagement activities was implemented to gather the student voice. The 2024 NSS results suggested that these engagement activities led by the students in conjunction with the School Student Engagement Partner and academics were effective in improving student satisfaction in several areas.This presentation will discuss strategies adopted and the findings from the student led surveys and focus groups in 3 key areas: the positives, the room for improvements, and student recommendations.Kuh, G.D., Kinzie, J., Buckley, J.A., Bridges, B.K. and Hayek, J.C. (2007) Piecing Together the Student Success Puzzle: Research, Propositions, and Recommendations. ASHE Higher Education Report, Vol 32, No 5. San Franscisco: Jossey-Bass
College: Faculty of Humanities and Social Sciences