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Profit-driven weighted classifier with interpretable ability for customer churn prediction

Ping Jiang, Zhenkun Liu Orcid Logo, Mohammad Abedin Orcid Logo, Jianzhou Wang, Wendong Yang, Qingli Dong

Omega, Volume: 125, Start page: 103034

Swansea University Author: Mohammad Abedin Orcid Logo

  • Accepted Manuscript under embargo until: 5th July 2025

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DOI (Published version): 10.1016/j.omega.2024.103034

Published in: Omega
ISSN: 0305-0483
Published: Elsevier BV 2024
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa65447
first_indexed 2024-01-13T12:00:12Z
last_indexed 2024-11-25T14:16:05Z
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spelling 2024-03-21T10:43:19.9918201 v2 65447 2024-01-13 Profit-driven weighted classifier with interpretable ability for customer churn prediction 4ed8c020eae0c9bec4f5d9495d86d415 0000-0002-4688-0619 Mohammad Abedin Mohammad Abedin true false 2024-01-13 CBAE Journal Article Omega 125 103034 Elsevier BV 0305-0483 Expected maximum profit criterion; Profit-driven weighted classifier; Profit maximization; Shapley additive explanation value 1 6 2024 2024-06-01 10.1016/j.omega.2024.103034 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University This research was supported by the Humanities and Social Sciences Youth Foundation, Ministry of Education (Grant No. 23YJCZH261) and the Humanities and Social Science Research Fund Project of Nanjing University of Posts and Telecommunications (Grant No. XK0014523024). 2024-03-21T10:43:19.9918201 2024-01-13T11:58:21.3524967 Faculty of Humanities and Social Sciences School of Management - Accounting and Finance Ping Jiang 1 Zhenkun Liu 0000-0002-5722-3913 2 Mohammad Abedin 0000-0002-4688-0619 3 Jianzhou Wang 4 Wendong Yang 5 Qingli Dong 6 Under embargo Under embargo 2024-03-21T10:40:04.2241545 Output 861188 application/pdf Accepted Manuscript true 2025-07-05T00:00:00.0000000 Released under the terms of a CC-BY-NC-ND license. true eng https://creativecommons.org/licenses/by-nc-nd/4.0/deed.en
title Profit-driven weighted classifier with interpretable ability for customer churn prediction
spellingShingle Profit-driven weighted classifier with interpretable ability for customer churn prediction
Mohammad Abedin
title_short Profit-driven weighted classifier with interpretable ability for customer churn prediction
title_full Profit-driven weighted classifier with interpretable ability for customer churn prediction
title_fullStr Profit-driven weighted classifier with interpretable ability for customer churn prediction
title_full_unstemmed Profit-driven weighted classifier with interpretable ability for customer churn prediction
title_sort Profit-driven weighted classifier with interpretable ability for customer churn prediction
author_id_str_mv 4ed8c020eae0c9bec4f5d9495d86d415
author_id_fullname_str_mv 4ed8c020eae0c9bec4f5d9495d86d415_***_Mohammad Abedin
author Mohammad Abedin
author2 Ping Jiang
Zhenkun Liu
Mohammad Abedin
Jianzhou Wang
Wendong Yang
Qingli Dong
format Journal article
container_title Omega
container_volume 125
container_start_page 103034
publishDate 2024
institution Swansea University
issn 0305-0483
doi_str_mv 10.1016/j.omega.2024.103034
publisher Elsevier BV
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Accounting and Finance{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Accounting and Finance
document_store_str 0
active_str 0
published_date 2024-06-01T11:17:00Z
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