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Challenges and opportunities in IT transformation of public service delivery: case of India Post
Shekhar Kumar Sinha,
Sandip Mukhopadhyay,
Parijat Upadhyay,
Yogesh Dwivedi,
Subhajit Bhattacharyya,
Manas Paul,
Amrita K. Bhattacharyy
Transforming Government: People, Process and Policy, Volume: 17, Issue: 1, Pages: 134 - 146
Swansea University Author: Yogesh Dwivedi
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DOI (Published version): 10.1108/tg-04-2022-0053
Abstract
Challenges and opportunities in IT transformation of public service delivery: case of India Post
| Published in: | Transforming Government: People, Process and Policy |
|---|---|
| ISSN: | 1750-6166 1750-6166 |
| Published: |
Emerald
2023
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| Online Access: |
Check full text
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa62105 |
| Keywords: |
digital transformation; technology organization; technology adoption |
|---|---|
| College: |
Faculty of Humanities and Social Sciences |
| Issue: |
1 |
| Start Page: |
134 |
| End Page: |
146 |