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An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective

Mahmud Akhter Shareef, Norm Archer, Yogesh Dwivedi Orcid Logo

Total Quality Management & Business Excellence, Volume: 26, Issue: 3-4, Pages: 339 - 354

Swansea University Author: Yogesh Dwivedi Orcid Logo

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DOI (Published version): 10.1080/14783363.2013.832477

Published in: Total Quality Management & Business Excellence
ISSN: 1478-3363 1478-3371
Published: Informa UK Limited 2015
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URI: https://cronfa.swan.ac.uk/Record/cronfa21516
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first_indexed 2015-05-19T02:03:17Z
last_indexed 2023-01-11T13:52:41Z
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title An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective
spellingShingle An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective
Yogesh Dwivedi
title_short An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective
title_full An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective
title_fullStr An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective
title_full_unstemmed An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective
title_sort An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective
author_id_str_mv d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Yogesh Dwivedi
author2 Mahmud Akhter Shareef
Norm Archer
Yogesh Dwivedi
format Journal article
container_title Total Quality Management &amp; Business Excellence
container_volume 26
container_issue 3-4
container_start_page 339
publishDate 2015
institution Swansea University
issn 1478-3363
1478-3371
doi_str_mv 10.1080/14783363.2013.832477
publisher Informa UK Limited
college_str Faculty of Humanities and Social Sciences
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hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
active_str 0
published_date 2015-04-03T03:25:33Z
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