Journal article 1757 views 578 downloads
An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective
Mahmud Akhter Shareef,
Norm Archer,
Yogesh Dwivedi
Total Quality Management & Business Excellence, Volume: 26, Issue: 3-4, Pages: 339 - 354
Swansea University Author: Yogesh Dwivedi
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DOI (Published version): 10.1080/14783363.2013.832477
Abstract
An empirical investigation of electronic government service quality: from the demand-side stakeholder perspective
| Published in: | Total Quality Management & Business Excellence |
|---|---|
| ISSN: | 1478-3363 1478-3371 |
| Published: |
Informa UK Limited
2015
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| Online Access: |
Check full text
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa21516 |
| College: |
Faculty of Humanities and Social Sciences |
|---|---|
| Issue: |
3-4 |
| Start Page: |
339 |
| End Page: |
354 |