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Wellbeing, support and intention to leave: a survey of nurses, midwives and healthcare support workers in Wales

John Gammon Orcid Logo, Julian Hunt Orcid Logo, Peter Holland, Tse Leng Tham, Sharon Williams Orcid Logo

British Journal of Healthcare Management, Volume: 30, Issue: 5, Pages: 1 - 13

Swansea University Authors: John Gammon Orcid Logo, Julian Hunt Orcid Logo, Sharon Williams Orcid Logo

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DOI (Published version): 10.12968/bjhc.2023.0026

Abstract

Background/AimsLow morale and burnout is a widely acknowledged problem among healthcare professionals, with implications for staffing levels and quality of care. This study aimed to provide insight into the wellbeing of nurses, midwives and healthcare support workers, and propose strategies to suppo...

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Published in: British Journal of Healthcare Management
ISSN: 1358-0574 1759-7382
Published: Mark Allen Group 2024
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URI: https://cronfa.swan.ac.uk/Record/cronfa64656
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spelling v2 64656 2023-10-04 Wellbeing, support and intention to leave: a survey of nurses, midwives and healthcare support workers in Wales cda6690a73656beb65710ac68296c980 0000-0001-5707-5503 John Gammon John Gammon true false f72a3e8651b0c60174c52a7964aa6825 0000-0002-4549-6949 Julian Hunt Julian Hunt true false ab46582012179a28370922a05774d3e3 0000-0001-5377-7401 Sharon Williams Sharon Williams true false 2023-10-04 HSOC Background/AimsLow morale and burnout is a widely acknowledged problem among healthcare professionals, with implications for staffing levels and quality of care. This study aimed to provide insight into the wellbeing of nurses, midwives and healthcare support workers, and propose strategies to support a resilient workforce and organisational development.MethodsAn online survey was conducted with 462 nursing and midwifery staff at one NHS health board in Wales. Validated scales were used to measure key indicators, such as workload, bullying and burnout. Descriptive analysis was undertaken of the quantitative data and content analysis of the qualitative data.ResultsThe survey found high levels of work intensification and burnout, with considerable proportions of respondents reporting intentions to leave their job and profession. Low levels of organisational support and trust in senior management were reported, which qualitative analysis indicated was contributing to intention to leave.ConclusionsHealthcare leaders need to place more importance on the wellbeing of staff and consider the impact of workplace climate. An inclusive, localised approach to challenges in the working climate is recommended to effectively promote a resilient and sustainable workforce. Journal Article British Journal of Healthcare Management 30 5 1 13 Mark Allen Group 1358-0574 1759-7382 Culture; Nursing staff; Wellbeing; Workplace climate 2 5 2024 2024-05-02 10.12968/bjhc.2023.0026 COLLEGE NANME Health and Social Care School COLLEGE CODE HSOC Swansea University Not Required 2024-06-06T17:07:52.4425769 2023-10-04T16:41:23.3414086 Faculty of Medicine, Health and Life Sciences School of Health and Social Care - Public Health John Gammon 0000-0001-5707-5503 1 Julian Hunt 0000-0002-4549-6949 2 Peter Holland 3 Tse Leng Tham 4 Sharon Williams 0000-0001-5377-7401 5 64656__30560__d6c6683d1f3f44e9ad2ffd23199ddc6f.pdf 64656.AAM.pdf 2024-06-06T17:04:01.2641965 Output 278813 application/pdf Accepted Manuscript true Author accepted manuscript document released under the terms of a Creative Commons CC-BY licence using the Swansea University Research Publications Policy (rights retention). true eng https://creativecommons.org/licenses/by/4.0/deed.en 212
title Wellbeing, support and intention to leave: a survey of nurses, midwives and healthcare support workers in Wales
spellingShingle Wellbeing, support and intention to leave: a survey of nurses, midwives and healthcare support workers in Wales
John Gammon
Julian Hunt
Sharon Williams
title_short Wellbeing, support and intention to leave: a survey of nurses, midwives and healthcare support workers in Wales
title_full Wellbeing, support and intention to leave: a survey of nurses, midwives and healthcare support workers in Wales
title_fullStr Wellbeing, support and intention to leave: a survey of nurses, midwives and healthcare support workers in Wales
title_full_unstemmed Wellbeing, support and intention to leave: a survey of nurses, midwives and healthcare support workers in Wales
title_sort Wellbeing, support and intention to leave: a survey of nurses, midwives and healthcare support workers in Wales
author_id_str_mv cda6690a73656beb65710ac68296c980
f72a3e8651b0c60174c52a7964aa6825
ab46582012179a28370922a05774d3e3
author_id_fullname_str_mv cda6690a73656beb65710ac68296c980_***_John Gammon
f72a3e8651b0c60174c52a7964aa6825_***_Julian Hunt
ab46582012179a28370922a05774d3e3_***_Sharon Williams
author John Gammon
Julian Hunt
Sharon Williams
author2 John Gammon
Julian Hunt
Peter Holland
Tse Leng Tham
Sharon Williams
format Journal article
container_title British Journal of Healthcare Management
container_volume 30
container_issue 5
container_start_page 1
publishDate 2024
institution Swansea University
issn 1358-0574
1759-7382
doi_str_mv 10.12968/bjhc.2023.0026
publisher Mark Allen Group
college_str Faculty of Medicine, Health and Life Sciences
hierarchytype
hierarchy_top_id facultyofmedicinehealthandlifesciences
hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str School of Health and Social Care - Public Health{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}School of Health and Social Care - Public Health
document_store_str 1
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description Background/AimsLow morale and burnout is a widely acknowledged problem among healthcare professionals, with implications for staffing levels and quality of care. This study aimed to provide insight into the wellbeing of nurses, midwives and healthcare support workers, and propose strategies to support a resilient workforce and organisational development.MethodsAn online survey was conducted with 462 nursing and midwifery staff at one NHS health board in Wales. Validated scales were used to measure key indicators, such as workload, bullying and burnout. Descriptive analysis was undertaken of the quantitative data and content analysis of the qualitative data.ResultsThe survey found high levels of work intensification and burnout, with considerable proportions of respondents reporting intentions to leave their job and profession. Low levels of organisational support and trust in senior management were reported, which qualitative analysis indicated was contributing to intention to leave.ConclusionsHealthcare leaders need to place more importance on the wellbeing of staff and consider the impact of workplace climate. An inclusive, localised approach to challenges in the working climate is recommended to effectively promote a resilient and sustainable workforce.
published_date 2024-05-02T17:07:51Z
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