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Wellbeing, support and intention to leave: a survey of nurses, midwives and healthcare support workers in Wales

John Gammon Orcid Logo, Julian Hunt Orcid Logo, Peter Holland, Tse Leng Tham, Sharon Williams Orcid Logo

British Journal of Healthcare Management, Volume: 30, Issue: 5, Pages: 1 - 13

Swansea University Authors: John Gammon Orcid Logo, Julian Hunt Orcid Logo, Sharon Williams Orcid Logo

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Abstract

Background/AimsLow morale and burnout is a widely acknowledged problem among healthcare professionals, with implications for staffing levels and quality of care. This study aimed to provide insight into the wellbeing of nurses, midwives and healthcare support workers, and propose strategies to suppo...

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Published in: British Journal of Healthcare Management
ISSN: 1358-0574 1759-7382
Published: Mark Allen Group 2024
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa64656
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Abstract: Background/AimsLow morale and burnout is a widely acknowledged problem among healthcare professionals, with implications for staffing levels and quality of care. This study aimed to provide insight into the wellbeing of nurses, midwives and healthcare support workers, and propose strategies to support a resilient workforce and organisational development.MethodsAn online survey was conducted with 462 nursing and midwifery staff at one NHS health board in Wales. Validated scales were used to measure key indicators, such as workload, bullying and burnout. Descriptive analysis was undertaken of the quantitative data and content analysis of the qualitative data.ResultsThe survey found high levels of work intensification and burnout, with considerable proportions of respondents reporting intentions to leave their job and profession. Low levels of organisational support and trust in senior management were reported, which qualitative analysis indicated was contributing to intention to leave.ConclusionsHealthcare leaders need to place more importance on the wellbeing of staff and consider the impact of workplace climate. An inclusive, localised approach to challenges in the working climate is recommended to effectively promote a resilient and sustainable workforce.
Keywords: Culture; Nursing staff; Wellbeing; Workplace climate
College: Faculty of Medicine, Health and Life Sciences
Issue: 5
Start Page: 1
End Page: 13