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Editorial: Intention in information systems adoption and use: Current state and research directions

Anand Jeyaraj Orcid Logo, Viswanath Venkatesh, Yogesh Dwivedi Orcid Logo

International Journal of Information Management, Volume: 73, Start page: 102680

Swansea University Author: Yogesh Dwivedi Orcid Logo

  • Accepted Manuscript under embargo until: 14th January 2025

Abstract

Intention has been a key dependent variable in information system (IS) research for the last several decades. It features in various IS acceptance models including the technology acceptance model (TAM), the elaboration likelihood model, the IS success model, and the unified theory of acceptance and...

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Published in: International Journal of Information Management
ISSN: 0268-4012 1873-4707
Published: Elsevier BV 2023
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa63842
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Abstract: Intention has been a key dependent variable in information system (IS) research for the last several decades. It features in various IS acceptance models including the technology acceptance model (TAM), the elaboration likelihood model, the IS success model, and the unified theory of acceptance and use of technology (UTAUT). In the context of IS adoption and use, intention has been portrayed in different forms including intention to adopt, intention to use, intention to continue use, intention to discontinue, and intention to switch. It has been modeled as an antecedent to behavior, a consequent of behavior, and a proxy for behavior. Prior studies of intention have been contextualized in a various settings involving use contexts (i.e., voluntary vs. mandatory use), populations (i.e., non-adopters, adopters, users), respondents (i.e., students, employees), and duration of use (i.e., limited vs. indefinite time), have used cross-sectional and longitudinal empirical designs, and employed different measurement instruments. This editorial provides a brief review of extant IS literature on intention, highlights underlying issues, and proposes directions for future research.
Keywords: Information systems, Intention to adopt, Intention to use, Intention to continue use, Intention to discontinue, Intention to readopt, Intention to switch, Intention to upgrade
College: Faculty of Humanities and Social Sciences
Start Page: 102680