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Fake news on Facebook and their impact on supply chain disruption during COVID-19
Annals of Operations Research, Volume: 327
Swansea University Authors: David Hughes, Yogesh Dwivedi
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DOI (Published version): 10.1007/s10479-022-05124-1
Abstract
Social media (SM) fake news has become a serious concern especially during COVID-19. In this study, we develop a research model to investigate to what extent SM fake news contributes to supply chain disruption (SCD), and what are the different SM affordances that contribute to SM fake news. To test...
Published in: | Annals of Operations Research |
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ISSN: | 0254-5330 1572-9338 |
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Springer Science and Business Media LLC
2022
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URI: | https://cronfa.swan.ac.uk/Record/cronfa62106 |
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2023-09-04T16:59:09.9353124 v2 62106 2022-12-02 Fake news on Facebook and their impact on supply chain disruption during COVID-19 7abaa0ecff88cdfd7a208d27a8b62173 David Hughes David Hughes true false d154596e71b99ad1285563c8fdd373d7 Yogesh Dwivedi Yogesh Dwivedi true false 2022-12-02 Social media (SM) fake news has become a serious concern especially during COVID-19. In this study, we develop a research model to investigate to what extent SM fake news contributes to supply chain disruption (SCD), and what are the different SM affordances that contribute to SM fake news. To test the derived hypotheses with survey data, we have applied partial least square based structural equation modelling (PLS-SEM) technique. Further, to identify how different configurations of SC resilience (SCR) capabilities reduce SCD, we have used fuzzy set qualitative comparative analysis (fsQCA). The results show that SM affordances lead to fake news, which increases consumer panic buying (CPB); CPB in turn increases SCD. In addition, SM fake news directly increases SCD. The moderation test suggests that, SCR capability, as a higher-order construct, decreases the effect of CPB on SCD; however, neither of the capabilities individually moderates. Complimentarily, the fsQCA results suggest that no single capability but their three specific configurations reduce SCD. This work offers a new theoretical perspective to study SCD through SM fake news. Our research advances the knowledge of SCR from a configurational lens by adopting an equifinal means towards mitigating disruption. This research will also assist the operations and SC managers to strategize and understand which combination of resilience capabilities is the most effective in tackling disruptions during a crisis e.g., COVID-19. In addition, by identifying the relative role of different SM affordances, this study provides pragmatic insights into SM affordance measures that combat fake news on SM. Journal Article Annals of Operations Research 327 Springer Science and Business Media LLC 0254-5330 1572-9338 Fake news; Social media; COVID-19; Supply chain disruption; Resilience; Panic buying 19 12 2022 2022-12-19 10.1007/s10479-022-05124-1 COLLEGE NANME COLLEGE CODE Swansea University SU Library paid the OA fee (TA Institutional Deal) 2023-09-04T16:59:09.9353124 2022-12-02T05:34:48.9206540 Faculty of Humanities and Social Sciences School of Management - Business Management Mohammad Alamgir Hossain 0000-0002-4292-8478 1 Md. Maruf Hossan Chowdhury 2 Ilias O. Pappas 3 Bhimaraya Metri 4 David Hughes 5 Yogesh Dwivedi 6 62106__26136__f383a8e7f56f4fe28a225ceadfad4f13.pdf 62106.pdf 2022-12-28T19:07:19.1468651 Output 733727 application/pdf Version of Record true © The Author(s) 2022. This article is licensed under a Creative Commons Attribution 4.0 International License true eng http://creativecommons.org/licenses/by/4.0/ |
title |
Fake news on Facebook and their impact on supply chain disruption during COVID-19 |
spellingShingle |
Fake news on Facebook and their impact on supply chain disruption during COVID-19 David Hughes Yogesh Dwivedi |
title_short |
Fake news on Facebook and their impact on supply chain disruption during COVID-19 |
title_full |
Fake news on Facebook and their impact on supply chain disruption during COVID-19 |
title_fullStr |
Fake news on Facebook and their impact on supply chain disruption during COVID-19 |
title_full_unstemmed |
Fake news on Facebook and their impact on supply chain disruption during COVID-19 |
title_sort |
Fake news on Facebook and their impact on supply chain disruption during COVID-19 |
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7abaa0ecff88cdfd7a208d27a8b62173 d154596e71b99ad1285563c8fdd373d7 |
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7abaa0ecff88cdfd7a208d27a8b62173_***_David Hughes d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi |
author |
David Hughes Yogesh Dwivedi |
author2 |
Mohammad Alamgir Hossain Md. Maruf Hossan Chowdhury Ilias O. Pappas Bhimaraya Metri David Hughes Yogesh Dwivedi |
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Annals of Operations Research |
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Social media (SM) fake news has become a serious concern especially during COVID-19. In this study, we develop a research model to investigate to what extent SM fake news contributes to supply chain disruption (SCD), and what are the different SM affordances that contribute to SM fake news. To test the derived hypotheses with survey data, we have applied partial least square based structural equation modelling (PLS-SEM) technique. Further, to identify how different configurations of SC resilience (SCR) capabilities reduce SCD, we have used fuzzy set qualitative comparative analysis (fsQCA). The results show that SM affordances lead to fake news, which increases consumer panic buying (CPB); CPB in turn increases SCD. In addition, SM fake news directly increases SCD. The moderation test suggests that, SCR capability, as a higher-order construct, decreases the effect of CPB on SCD; however, neither of the capabilities individually moderates. Complimentarily, the fsQCA results suggest that no single capability but their three specific configurations reduce SCD. This work offers a new theoretical perspective to study SCD through SM fake news. Our research advances the knowledge of SCR from a configurational lens by adopting an equifinal means towards mitigating disruption. This research will also assist the operations and SC managers to strategize and understand which combination of resilience capabilities is the most effective in tackling disruptions during a crisis e.g., COVID-19. In addition, by identifying the relative role of different SM affordances, this study provides pragmatic insights into SM affordance measures that combat fake news on SM. |
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2022-12-19T20:18:05Z |
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11.04748 |