Journal article 1014 views 77 downloads
Tourism sustainability during COVID-19: developing value chain resilience
Zerin Tasnim,
Mahmud Akhter Shareef,
Yogesh Dwivedi 
,
Uma Kumar,
Vinod Kumar,
Tegwen Malik ,
Ramakrishnan Raman
,
Uma Kumar,
Vinod Kumar,
Tegwen Malik ,
Ramakrishnan Raman
Operations Management Research, Volume: 16
Swansea University Authors:
Yogesh Dwivedi , Tegwen Malik
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DOI (Published version): 10.1007/s12063-021-00250-8
Abstract
The aim of this study is to evaluate the perceptions of prospective tourists through parameters by which the tourism and hospitality service sector can withstand the widespread implications to the sector as a result of the current pandemic. In turn this will lead to weighing up the means for recover...
| Published in: | Operations Management Research |
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| ISSN: | 1936-9735 1936-9743 |
| Published: |
Springer Science and Business Media LLC
2022
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| Online Access: |
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa59031 |
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| Abstract: |
The aim of this study is to evaluate the perceptions of prospective tourists through parameters by which the tourism and hospitality service sector can withstand the widespread implications to the sector as a result of the current pandemic. In turn this will lead to weighing up the means for recovery. The identified parameters are then classified, categorized and linked up with supply chain drivers to obtain a holistic picture that can feed into strategic planning from which the tourism and hospitality service sector could utilize to establish a resilient supply chain. This data can provide deep insight for both theorists and practitioners to utilize. It was found that reforming six supply chain drivers, whilst at the same time developing core competencies, is the central essence of a resilient supply chain within the tourism and hospitality business sector (who are at present working hard to counterbalance the many threats and consequent risks posed due to the pandemic). |
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| Keywords: |
Resilient supply chain, Tourism and hospitality service, Pandemic, Tourist’s behavior, Supply chain drivers |
| College: |
Faculty of Humanities and Social Sciences |