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Assessing the influence of COVID-19 protocol on online health information seeking intention of athletes in India

Rajat Kumar Behera Orcid Logo, Pradip Kumar Bala Orcid Logo, Nripendra Rana Orcid Logo, Yogesh Dwivedi Orcid Logo

Benchmarking: An International Journal, Volume: 30, Issue: 8, Pages: 2670 - 2704

Swansea University Authors: Nripendra Rana Orcid Logo, Yogesh Dwivedi Orcid Logo

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DOI (Published version): 10.1108/bij-11-2021-0718

Abstract

Purpose: The Internet is used as a tool to seek health information by individuals. Mental health concerns are the high prevalence of the novel coronavirus disease 2019 (COVID-19) and preventive steps are required to curb the illness. Therefore, to gain more insight into health concerns, it is now a...

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Published in: Benchmarking: An International Journal
ISSN: 1463-5771
Published: Emerald 2023
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URI: https://cronfa.swan.ac.uk/Record/cronfa60268
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first_indexed 2022-06-17T14:40:48Z
last_indexed 2023-01-13T19:20:16Z
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spelling v2 60268 2022-06-17 Assessing the influence of COVID-19 protocol on online health information seeking intention of athletes in India b00e18aa519cd578d4b242e376e70331 0000-0003-1105-8729 Nripendra Rana Nripendra Rana true false d154596e71b99ad1285563c8fdd373d7 0000-0002-5547-9990 Yogesh Dwivedi Yogesh Dwivedi true false 2022-06-17 CBAE Purpose: The Internet is used as a tool to seek health information by individuals. Mental health concerns are the high prevalence of the novel coronavirus disease 2019 (COVID-19) and preventive steps are required to curb the illness. Therefore, to gain more insight into health concerns, it is now a common practice to seek health information on the Internet. This study propose an integrated theoretical model to explore the relationship between COVID-19 protocols and perceived online trust with online health information seeking intention (OHISI) and a moderating effect of perceived severity and perceived urgency. Design/methodology/approach: Data are collected from 325 athletes in the category of individual and team sports through an online survey in a Likert-scale questionnaire. The analysis is performed with a quantitative methodology. Findings: The study reveals the bright side of online health information (OHI), which brings athletes together and has played out with virtual happy hours, meetings and events. The bright side of OHI reflects social, cultural, technological and economic benefits. An OHI chatbot offers bright personalised side information to the individual seeker, which is more convenient and efficient than human capabilities. Originality/value: The pivotal contribution is the integrated theoretical framework that is derived from multidisciplinary literature to capture the complexity of OHI. Also, it conceptualises the constructs in the context of OHI and COVID-19. Journal Article Benchmarking: An International Journal 30 8 2670 2704 Emerald 1463-5771 Quarantine, Self-isolation, Social distancing, COVID-19, Online health information, Sports 22 11 2023 2023-11-22 10.1108/bij-11-2021-0718 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University Other 2024-06-06T11:07:22.3373827 2022-06-17T15:36:43.8175824 Faculty of Humanities and Social Sciences School of Management - Business Management Rajat Kumar Behera 0000-0001-6634-5579 1 Pradip Kumar Bala 0000-0002-9028-4902 2 Nripendra Rana 0000-0003-1105-8729 3 Yogesh Dwivedi 0000-0002-5547-9990 4 60268__24331__3569d64245534066a08142752a2984d7.pdf OHIS amid COVID-19.pdf 2022-06-17T15:40:39.5488962 Output 613913 application/pdf Accepted Manuscript true Released under the terms of a Creative Commons Attribution Non-Commercial License (CC-BY-NC) true eng https://creativecommons.org/licenses/by-nc/4.0/
title Assessing the influence of COVID-19 protocol on online health information seeking intention of athletes in India
spellingShingle Assessing the influence of COVID-19 protocol on online health information seeking intention of athletes in India
Nripendra Rana
Yogesh Dwivedi
title_short Assessing the influence of COVID-19 protocol on online health information seeking intention of athletes in India
title_full Assessing the influence of COVID-19 protocol on online health information seeking intention of athletes in India
title_fullStr Assessing the influence of COVID-19 protocol on online health information seeking intention of athletes in India
title_full_unstemmed Assessing the influence of COVID-19 protocol on online health information seeking intention of athletes in India
title_sort Assessing the influence of COVID-19 protocol on online health information seeking intention of athletes in India
author_id_str_mv b00e18aa519cd578d4b242e376e70331
d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv b00e18aa519cd578d4b242e376e70331_***_Nripendra Rana
d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Nripendra Rana
Yogesh Dwivedi
author2 Rajat Kumar Behera
Pradip Kumar Bala
Nripendra Rana
Yogesh Dwivedi
format Journal article
container_title Benchmarking: An International Journal
container_volume 30
container_issue 8
container_start_page 2670
publishDate 2023
institution Swansea University
issn 1463-5771
doi_str_mv 10.1108/bij-11-2021-0718
publisher Emerald
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
active_str 0
description Purpose: The Internet is used as a tool to seek health information by individuals. Mental health concerns are the high prevalence of the novel coronavirus disease 2019 (COVID-19) and preventive steps are required to curb the illness. Therefore, to gain more insight into health concerns, it is now a common practice to seek health information on the Internet. This study propose an integrated theoretical model to explore the relationship between COVID-19 protocols and perceived online trust with online health information seeking intention (OHISI) and a moderating effect of perceived severity and perceived urgency. Design/methodology/approach: Data are collected from 325 athletes in the category of individual and team sports through an online survey in a Likert-scale questionnaire. The analysis is performed with a quantitative methodology. Findings: The study reveals the bright side of online health information (OHI), which brings athletes together and has played out with virtual happy hours, meetings and events. The bright side of OHI reflects social, cultural, technological and economic benefits. An OHI chatbot offers bright personalised side information to the individual seeker, which is more convenient and efficient than human capabilities. Originality/value: The pivotal contribution is the integrated theoretical framework that is derived from multidisciplinary literature to capture the complexity of OHI. Also, it conceptualises the constructs in the context of OHI and COVID-19.
published_date 2023-11-22T11:07:23Z
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