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A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption

Ellie Ismagilova Orcid Logo, Yogesh Dwivedi, Elvira Ismagilova, Prianka Sarker, Anand Jeyaraj, Yassine Jadil, David Hughes

Information Systems Frontiers, Volume: 25, Issue: 4, Pages: 1421 - 1437

Swansea University Authors: Ellie Ismagilova Orcid Logo, Yogesh Dwivedi, Prianka Sarker, David Hughes

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DOI (Published version): 10.1007/s10796-021-10172-2

Abstract

Social commerce (s-commerce) has gained prominence with advances in social media and social networking technologies over the last decade. Prior research has employed diverse theoretical perspectives to understand and explain consumer behavior within s-commerce but has also produced inconsistent resu...

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Published in: Information Systems Frontiers
ISSN: 1387-3326 1572-9419
Published: Springer Science and Business Media LLC 2023
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URI: https://cronfa.swan.ac.uk/Record/cronfa57291
first_indexed 2021-07-09T18:27:25Z
last_indexed 2024-11-14T12:11:36Z
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spelling 2023-09-05T12:57:44.5945499 v2 57291 2021-07-09 A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption 978a0722ccb70c8c3816004d8a9f1567 0000-0001-9634-194X Ellie Ismagilova Ellie Ismagilova true false d154596e71b99ad1285563c8fdd373d7 Yogesh Dwivedi Yogesh Dwivedi true false a238889f0b74f444542bbb7d0dc28710 Prianka Sarker Prianka Sarker true false 7abaa0ecff88cdfd7a208d27a8b62173 David Hughes David Hughes true false 2021-07-09 CBAE Social commerce (s-commerce) has gained prominence with advances in social media and social networking technologies over the last decade. Prior research has employed diverse theoretical perspectives to understand and explain consumer behavior within s-commerce but has also produced inconsistent results. This study integrates different theoretical perspectives including trust, social support, and social presence. The research portrays an integrated research model involving factors that impact behavioral intention and use behavior of s-commerce consumers whilst synthesizing prior empirical findings. A meta-analytic structural equation modeling (MASEM) method was used to synthesize 189 findings reported in 68 s-commerce studies and to analyze the structural model. Our findings show that trust and informational support have positive effects on behavioral intention while trust and emotional support have positive effects on use behavior. Furthermore, our findings highlight that behavioral intention influences use behavior and mediates the effect of trust and informational support on use behavior. The implications for research and practice are discussed in detail. Journal Article Information Systems Frontiers 25 4 1421 1437 Springer Science and Business Media LLC 1387-3326 1572-9419 S-commerce; Behavioral intention; Use behavior; MASEM 31 8 2023 2023-08-31 10.1007/s10796-021-10172-2 http://dx.doi.org/10.1007/s10796-021-10172-2 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University 2023-09-05T12:57:44.5945499 2021-07-09T19:24:29.2867141 Faculty of Humanities and Social Sciences School of Management - Business Management Ellie Ismagilova 0000-0001-9634-194X 1 Yogesh Dwivedi 2 Elvira Ismagilova 3 Prianka Sarker 4 Anand Jeyaraj 5 Yassine Jadil 6 David Hughes 7 57291__28337__403e947712ba4228abb6729772cea0ab.pdf 57291.VOR.pdf 2023-08-21T16:26:23.6913623 Output 860075 application/pdf Version of Record true © The Author(s) 2021. Distributed under the terms of a Creative Commons Attribution 4.0 License (CC BY 4.0). true eng https://creativecommons.org/licenses/by/4.0/
title A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption
spellingShingle A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption
Ellie Ismagilova
Yogesh Dwivedi
Prianka Sarker
David Hughes
title_short A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption
title_full A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption
title_fullStr A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption
title_full_unstemmed A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption
title_sort A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption
author_id_str_mv 978a0722ccb70c8c3816004d8a9f1567
d154596e71b99ad1285563c8fdd373d7
a238889f0b74f444542bbb7d0dc28710
7abaa0ecff88cdfd7a208d27a8b62173
author_id_fullname_str_mv 978a0722ccb70c8c3816004d8a9f1567_***_Ellie Ismagilova
d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
a238889f0b74f444542bbb7d0dc28710_***_Prianka Sarker
7abaa0ecff88cdfd7a208d27a8b62173_***_David Hughes
author Ellie Ismagilova
Yogesh Dwivedi
Prianka Sarker
David Hughes
author2 Ellie Ismagilova
Yogesh Dwivedi
Elvira Ismagilova
Prianka Sarker
Anand Jeyaraj
Yassine Jadil
David Hughes
format Journal article
container_title Information Systems Frontiers
container_volume 25
container_issue 4
container_start_page 1421
publishDate 2023
institution Swansea University
issn 1387-3326
1572-9419
doi_str_mv 10.1007/s10796-021-10172-2
publisher Springer Science and Business Media LLC
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
url http://dx.doi.org/10.1007/s10796-021-10172-2
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description Social commerce (s-commerce) has gained prominence with advances in social media and social networking technologies over the last decade. Prior research has employed diverse theoretical perspectives to understand and explain consumer behavior within s-commerce but has also produced inconsistent results. This study integrates different theoretical perspectives including trust, social support, and social presence. The research portrays an integrated research model involving factors that impact behavioral intention and use behavior of s-commerce consumers whilst synthesizing prior empirical findings. A meta-analytic structural equation modeling (MASEM) method was used to synthesize 189 findings reported in 68 s-commerce studies and to analyze the structural model. Our findings show that trust and informational support have positive effects on behavioral intention while trust and emotional support have positive effects on use behavior. Furthermore, our findings highlight that behavioral intention influences use behavior and mediates the effect of trust and informational support on use behavior. The implications for research and practice are discussed in detail.
published_date 2023-08-31T14:06:34Z
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