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Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services

Jennifer N Egbunike, Chris Shaw, Alison Porter, Lori A Button, Paul Kinnersley, Kerry Hood, Sue Bowden, Sue Bale, Helen Snooks Orcid Logo, Adrian Edwards

British Journal of General Practice, Volume: 60, Issue: 572, Pages: e83 - e97

Swansea University Author: Helen Snooks Orcid Logo

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DOI (Published version): 10.3399/bjgp10x483490

Published in: British Journal of General Practice
ISSN: 0960-1643 1478-5242
Published: Royal College of General Practitioners 2010
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URI: https://cronfa.swan.ac.uk/Record/cronfa10185
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first_indexed 2013-07-23T12:02:57Z
last_indexed 2018-02-09T04:38:48Z
id cronfa10185
recordtype SURis
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spelling v2 10185 2012-03-21 Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services ab23c5e0111b88427a155a1f495861d9 0000-0003-0173-8843 Helen Snooks Helen Snooks true false 2012-03-21 HDAT Journal Article British Journal of General Practice 60 572 e83 e97 Royal College of General Practitioners 0960-1643 1478-5242 out-of-hours medical care; family medicine; qualitative evaluation 1 3 2010 2010-03-01 10.3399/bjgp10x483490 COLLEGE NANME Health Data Science COLLEGE CODE HDAT Swansea University Other The project was funded by a grant from Wales Office of Research and Development (Ref 06/2/216). 2024-03-07T12:38:55.2715971 2012-03-21T16:17:18.0000000 Faculty of Medicine, Health and Life Sciences Swansea University Medical School - Medicine Jennifer N Egbunike 1 Chris Shaw 2 Alison Porter 3 Lori A Button 4 Paul Kinnersley 5 Kerry Hood 6 Sue Bowden 7 Sue Bale 8 Helen Snooks 0000-0003-0173-8843 9 Adrian Edwards 10
title Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
spellingShingle Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
Helen Snooks
title_short Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
title_full Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
title_fullStr Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
title_full_unstemmed Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
title_sort Streamline triage and manage user expectations: lessons from a qualitative study of GP out-of-hours services
author_id_str_mv ab23c5e0111b88427a155a1f495861d9
author_id_fullname_str_mv ab23c5e0111b88427a155a1f495861d9_***_Helen Snooks
author Helen Snooks
author2 Jennifer N Egbunike
Chris Shaw
Alison Porter
Lori A Button
Paul Kinnersley
Kerry Hood
Sue Bowden
Sue Bale
Helen Snooks
Adrian Edwards
format Journal article
container_title British Journal of General Practice
container_volume 60
container_issue 572
container_start_page e83
publishDate 2010
institution Swansea University
issn 0960-1643
1478-5242
doi_str_mv 10.3399/bjgp10x483490
publisher Royal College of General Practitioners
college_str Faculty of Medicine, Health and Life Sciences
hierarchytype
hierarchy_top_id facultyofmedicinehealthandlifesciences
hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str Swansea University Medical School - Medicine{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}Swansea University Medical School - Medicine
document_store_str 0
active_str 0
published_date 2010-03-01T12:38:52Z
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score 11.016593

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