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Delays in response and triage times may reduce patient satisfaction and enablement after using out-of-hours services

Mark Kelly, Jennifer Egbunike, Paul Kinnersley, Kerry Hood, E Owen-Jones, Lori Button, Chris Shaw, Alison Porter Orcid Logo, Helen Snooks, S Bowden, Adrian Edwards

Family Practice, Volume: 27, Issue: 6, Pages: 652 - 663

Swansea University Author: Alison Porter Orcid Logo

Published in: Family Practice
Published: 2010
URI: https://cronfa.swan.ac.uk/Record/cronfa18732
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College: Faculty of Medicine, Health and Life Sciences
Issue: 6
Start Page: 652
End Page: 663