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Highly Skilled Migrant Workers in The Kingdom of Saudi Arabia (KSA): A Relational Perspective / SHROUG ALOTAIBI

Swansea University Author: SHROUG ALOTAIBI

  • E-Thesis under embargo until: 20th November 2028

DOI (Published version): 10.23889/SUThesis.71033

Abstract

This thesis explores the working experiences of highly skilled migrant workers (HSMWs) in the Kingdom of Saudi Arabia (KSA) through a multi-level analytical framework encompassing macro (policy), meso (organizational), and micro (individual) factors. Using an exploratory sequential mixed-method desi...

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Published: Swansea 2025
Institution: Swansea University
Degree level: Doctoral
Degree name: Ph.D
Supervisor: Rich, N.
URI: https://cronfa.swan.ac.uk/Record/cronfa71033
Abstract: This thesis explores the working experiences of highly skilled migrant workers (HSMWs) in the Kingdom of Saudi Arabia (KSA) through a multi-level analytical framework encompassing macro (policy), meso (organizational), and micro (individual) factors. Using an exploratory sequential mixed-method design, the research addresses a significant gap in migration literature by focusing on the under-researched meso-level dynamics while maintaining a holistic perspective across all three levels.Data were collected through semi-structured interviews with 23 purposively selected participants, including 15 HSMWs across diverse sectors and regions and 8 Saudi experts, and validated through quantitative questionnaire responses from 108 respondents. The study employed Human Capital Theory and Social Exchange Theory as theoretical lenses to understand the complex interplay of factors shaping HSMWs experiences in KSA's evolving labour market context.Key findings reveal that KSA's demand for HSMWs varies significantly across sectors, with healthcare, technology, and engineering showing persistent skills gaps, while general management roles increasingly favour Saudi nationals due to successful Saudization initiatives.The research identifies a fundamental transformation in the Kafala system, where HR departments have largely replaced traditional Kafeel as primary points of contact for HSMWs, creating more professional and equitable employment relationships, particularly in government-affiliated organizations. A critical finding demonstrates how HR departments have become central mediators in the modern labour system, with 75% of respondents prioritizing their relationship with HR teams over traditional sponsors. This shift represents a professionalization of migrant worker management, where structured onboarding, comprehensive support systems, and formalized employment processes have replaced the historically informal and often exploitative sponsor-dependent arrangements. The study reveals significant sectoral variations in HR effectiveness, with larger organizations and government entities providing superior support compared to smaller private enterprises.At the micro level, the study uncovers a complex hierarchy based on nationality, with Western migrants receiving preferential treatment and compensation compared to Asian and Arab counterparts despite equivalent qualifications. Also, the study makes significant theoretical contributions by extending Human Capital Theory to demonstrate how human capital valuation is socially constructed through nationality, gender, and institutional filters rather than being purely merit-based. It advances Social Exchange Theory by revealing how institutional constraints create "trapped exchanges" where traditional reciprocity assumptions break down due to restricted labour mobility, while simultaneously showing how professional HR practices can restore balance to these relationships.Methodologically, the research demonstrates the value of multi-level analysis in migration studies and provides practical insights for policymakers seeking to balance workforce nationalization goals with the strategic need for specialized international talent. The findings have implications for understanding skilled migration dynamics in developing economies undergoing economic diversification, particularly within the Gulf Cooperation Council context.
Keywords: Migrations, Highly Skilled Migrants, Human Resources Management
College: Faculty of Humanities and Social Sciences
Funders: Saudi Cultural Attaché London/ King Abdulaziz University