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Matching destination difficulty and participant capability in outdoor recreation and tourism: role of third-party certifications for 15 activities in 52 countries

Ralf Buckley Orcid Logo, Sonya Underdahl Orcid Logo, Carl Cater Orcid Logo, Elsa Pereira, Mary-Ann Cooper Orcid Logo, Meisha Liddon Orcid Logo, Diane Westaway, Adele Doran Orcid Logo, Zoë Jiabo Zhang Orcid Logo, Patrick O'Keeffe, Hanieh Khatiyoun, Rob Hales, Susan Houge Mackenzie Orcid Logo, Gill Pomfret Orcid Logo

Journal of Outdoor Recreation and Tourism, Volume: 52, Start page: 100983

Swansea University Author: Carl Cater Orcid Logo

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Abstract

For safety and satisfaction in outdoor recreation and tourism, participant or client capability must match destination difficulty. Social trends have increased demand by inexperienced clients. Tour operators and tourists rely on third-party difficulty gradings and participant skill certifications. T...

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Published in: Journal of Outdoor Recreation and Tourism
ISSN: 2213-0780
Published: Elsevier BV 2025
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa71001
Abstract: For safety and satisfaction in outdoor recreation and tourism, participant or client capability must match destination difficulty. Social trends have increased demand by inexperienced clients. Tour operators and tourists rely on third-party difficulty gradings and participant skill certifications. These operate as autonomous information sources within destination matching. We analyse their significance using iterative thematic analysis of participant observations by 14 coauthors for 15 activities in 52 countries. We find that certifications are used at 5 scales: destination, infrastructure, tour operator, guide or instructor, and individual clients. Currently, guide certification is most widespread. We propose that site grading and client certifications may expand, with increasing regulation and training. Drivers of expansion include insurance, marketing, adoption of outdoor recreation and tourism in healthcare, and legal permitting and insurance requirements for access to public and private parks and other lands.
Keywords: Mental-health; Wellbeing; Nature; Destination; Safety; Satisfaction
College: Faculty of Humanities and Social Sciences
Start Page: 100983