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Supply chain resilience: a multi-level framework

Guoqing Zhao Orcid Logo, Mar Vazquez-Noguerol Orcid Logo, Denis Dennehy, J. Carlos Prado-Prado Orcid Logo

Production Planning & Control, Pages: 1 - 41

Swansea University Authors: Guoqing Zhao Orcid Logo, Denis Dennehy

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Abstract

Grounded in middle-range theory (MRT), this study explores supply chain resilience (SCRes) during the 2021 Henan floods through 54 interviews with agri-food industry practitioners. The findings reveal SCRes to be a multi-level framework determined by individuals, organizations, supply chains, and br...

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Published in: Production Planning & Control
ISSN: 0953-7287 1366-5871
Published: Informa UK Limited 2026
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa70736
Abstract: Grounded in middle-range theory (MRT), this study explores supply chain resilience (SCRes) during the 2021 Henan floods through 54 interviews with agri-food industry practitioners. The findings reveal SCRes to be a multi-level framework determined by individuals, organizations, supply chains, and broader environments collectively. The environmental level, comprising political, economic, social, technological, environmental, legal, and cultural (PESTELC) factors, functions as the resource layer, providing critical resources. The supply chain level is the direction layer, setting goals for preparation, response, recovery, and adaptation by the organizations and individuals involved. The organizational level is the transmission layer, disseminating resilience objectives both horizontally and vertically. Finally, the individual level is the implementation layer, operationalizing organizational and SCRes strategies. Organizational employees’ personal attributes, such as openness, persistence, and extraversion, should be carefully considered when implementing SCRes strategies. China’s hierarchical culture, chain leader system, and accountability mechanisms ensure coordination across all levels.
Keywords: Supply chain resilience, multi-level resilience framework, middle-range theory, flood
College: Faculty of Humanities and Social Sciences
Funders: Swansea University
Start Page: 1
End Page: 41