Journal article 347 views
The role of emotion in explaining consumer satisfaction and future behavioural intention
David Martin,
Martin O'Neill,
Susan Hubbard,
Adrian Palmer
Journal of Services Marketing, Volume: 22, Issue: 3, Pages: 224 - 236
Swansea University Author: Adrian Palmer
Full text not available from this repository: check for access using links below.
DOI (Published version): 10.1108/08876040810871183
Abstract
The role of emotion in explaining consumer satisfaction and future behavioural intention
| Published in: | Journal of Services Marketing |
|---|---|
| ISSN: | 0887-6045 |
| Published: |
2008
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| Online Access: |
Check full text
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa6979 |
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| College: |
Faculty of Humanities and Social Sciences |
|---|---|
| Issue: |
3 |
| Start Page: |
224 |
| End Page: |
236 |