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'That Would Have Been Bad': How Radiologists Interact with Voice User Interface systems When Authoring Reports
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Tom Owen ,
Matt Jones ,
Martin Porcheron ,
Phillip Wardle ,
Thomas Micic ,
Beth Delahaye
Proceedings of the ACM on Human-Computer Interaction, Volume: 9, Issue: 7, Pages: 1 - 23
Swansea University Authors:
Tom Owen , Matt Jones , Beth Delahaye
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DOI (Published version): 10.1145/3757444
Abstract
This paper presents an exploration of how UK radiologists interact with VUI systems and peripherals when authoring diagnostic reports. We conducted a laboratory study with 10 practicing clinical radiologists to investigate the ways in which radiologists utilise speech-based technology to construct,...
| Published in: | Proceedings of the ACM on Human-Computer Interaction |
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| ISSN: | 2573-0142 |
| Published: |
Association for Computing Machinery (ACM)
2025
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| Online Access: |
Check full text
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa69198 |
| Abstract: |
This paper presents an exploration of how UK radiologists interact with VUI systems and peripherals when authoring diagnostic reports. We conducted a laboratory study with 10 practicing clinical radiologists to investigate the ways in which radiologists utilise speech-based technology to construct, edit and proof their work by having them report on real-world anonymised medical studies on camera. A sample of the participants also participated in interviews in which their data was collaboratively analysed and examined to offer deeper insight into the realism and generalisability of our findings and conclusions. We conclude that better training should be given to radiologists on how VUI systems work, and further investigation should be carried out on the best ways to interact with Speech To Text systems in safety critical environments. |
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| Keywords: |
VUI, ethnography, ethnomethodology, radiology, speech, healthcare |
| College: |
Faculty of Science and Engineering |
| Funders: |
This work was funded in part by EPSRC grant EP/S021892/1. |
| Issue: |
7 |
| Start Page: |
1 |
| End Page: |
23 |