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Conference Paper/Proceeding/Abstract 254 views

The changing experiences of work among unpaid volunteers

Leanne Greening Orcid Logo

Wales Institute of Social and Economic Research and Data

Swansea University Author: Leanne Greening Orcid Logo

Abstract

Within the current context of a politically driven pursuit for welfare pluralism, increased voluntary sector service provision characterises the current climate (Broadbridge and Parsons 2003). The consequent expectations placed upon voluntary organisations to become effective and efficient ‘alternat...

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Published in: Wales Institute of Social and Economic Research and Data
Published: WISERD
Online Access: https://wiserd.ac.uk/research/
URI: https://cronfa.swan.ac.uk/Record/cronfa68761
first_indexed 2025-01-30T11:15:24Z
last_indexed 2025-07-09T05:00:14Z
id cronfa68761
recordtype SURis
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spelling 2025-07-08T11:49:18.6520839 v2 68761 2025-01-30 The changing experiences of work among unpaid volunteers f464397c7ade3fc61192336aa8c1d7ca 0009-0008-7465-7714 Leanne Greening Leanne Greening true false 2025-01-30 CBAE Within the current context of a politically driven pursuit for welfare pluralism, increased voluntary sector service provision characterises the current climate (Broadbridge and Parsons 2003). The consequent expectations placed upon voluntary organisations to become effective and efficient ‘alternative providers’ of services to the state squeeze these organisations of their resources and push them to the limits of their capabilities. These conditions cultivate a tough and demanding operating environment and underscore the challenges that voluntary organisations face in their management of, and adaptation to, change (Bode and Brandsen, 2014). This paper adopts a process-oriented approach that seeks to deepen our understanding of how people volunteer, that is, the nature and process of their involvement. Reflecting on 40 semi-structured interviews with volunteers, this paper begins to unpick the complexity that surrounds volunteer commitment and retention and sheds light on what this means in a voluntary context where ‘workers’ are not bound to the organisation by the usual ties of employment (Kim et al. 2009). This paper prioritised volunteer narratives and focussed on how volunteers conceptualised theirvoluntary practice and (re)negotiated their volunteer roles and identities during times of change anduncertainty. Furthermore, it gave insight into sustained volunteer commitment and moved the theory beyond a simple explanation of the phenomenon’s occurrence or non-occurrence. In adopting an intra-organisational approach, the research indicates that an ‘exchange’ takes place between thevolunteer and the organisation and in return for unpaid, emotional labour, volunteers gain a strong sense of meaning and identity through their voluntary pursuits. Conference Paper/Proceeding/Abstract Wales Institute of Social and Economic Research and Data WISERD 0 0 0 0001-01-01 https://wiserd.ac.uk/research/ Theme: Civil Society and participationLocation: Aberystwyth University, COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University 2025-07-08T11:49:18.6520839 2025-01-30T11:14:17.1665542 Faculty of Humanities and Social Sciences School of Management - Business Management Leanne Greening 0009-0008-7465-7714 1
title The changing experiences of work among unpaid volunteers
spellingShingle The changing experiences of work among unpaid volunteers
Leanne Greening
title_short The changing experiences of work among unpaid volunteers
title_full The changing experiences of work among unpaid volunteers
title_fullStr The changing experiences of work among unpaid volunteers
title_full_unstemmed The changing experiences of work among unpaid volunteers
title_sort The changing experiences of work among unpaid volunteers
author_id_str_mv f464397c7ade3fc61192336aa8c1d7ca
author_id_fullname_str_mv f464397c7ade3fc61192336aa8c1d7ca_***_Leanne Greening
author Leanne Greening
author2 Leanne Greening
format Conference Paper/Proceeding/Abstract
container_title Wales Institute of Social and Economic Research and Data
institution Swansea University
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college_str Faculty of Humanities and Social Sciences
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hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
url https://wiserd.ac.uk/research/
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description Within the current context of a politically driven pursuit for welfare pluralism, increased voluntary sector service provision characterises the current climate (Broadbridge and Parsons 2003). The consequent expectations placed upon voluntary organisations to become effective and efficient ‘alternative providers’ of services to the state squeeze these organisations of their resources and push them to the limits of their capabilities. These conditions cultivate a tough and demanding operating environment and underscore the challenges that voluntary organisations face in their management of, and adaptation to, change (Bode and Brandsen, 2014). This paper adopts a process-oriented approach that seeks to deepen our understanding of how people volunteer, that is, the nature and process of their involvement. Reflecting on 40 semi-structured interviews with volunteers, this paper begins to unpick the complexity that surrounds volunteer commitment and retention and sheds light on what this means in a voluntary context where ‘workers’ are not bound to the organisation by the usual ties of employment (Kim et al. 2009). This paper prioritised volunteer narratives and focussed on how volunteers conceptualised theirvoluntary practice and (re)negotiated their volunteer roles and identities during times of change anduncertainty. Furthermore, it gave insight into sustained volunteer commitment and moved the theory beyond a simple explanation of the phenomenon’s occurrence or non-occurrence. In adopting an intra-organisational approach, the research indicates that an ‘exchange’ takes place between thevolunteer and the organisation and in return for unpaid, emotional labour, volunteers gain a strong sense of meaning and identity through their voluntary pursuits.
published_date 0001-01-01T05:26:22Z
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