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The Impact of Leadership and Management on the Implementation of Electronic Health Record Systems in the Primary Healthcare Centers

Haitham Alzghaibi Orcid Logo, Hayley Hutchings Orcid Logo

Healthcare, Volume: 12, Issue: 20, Start page: 2013

Swansea University Author: Hayley Hutchings Orcid Logo

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DOI (Published version): 10.3390/healthcare12202013

Abstract

Background: In the last three decades, Electronic Health Records Systems (EHRSs) have become one of the top priorities of policymakers globally. Nowadays, EHRS reform is fast becoming a priority in developed countries. The introduction of EHRSs in Saudi healthcare organizations is considered one of...

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Published in: Healthcare
ISSN: 2227-9032
Published: MDPI AG 2024
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URI: https://cronfa.swan.ac.uk/Record/cronfa68212
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spelling 2024-11-07T14:28:55.1548806 v2 68212 2024-11-07 The Impact of Leadership and Management on the Implementation of Electronic Health Record Systems in the Primary Healthcare Centers bdf5d5f154d339dd92bb25884b7c3652 0000-0003-4155-1741 Hayley Hutchings Hayley Hutchings true false 2024-11-07 MEDS Background: In the last three decades, Electronic Health Records Systems (EHRSs) have become one of the top priorities of policymakers globally. Nowadays, EHRS reform is fast becoming a priority in developed countries. The introduction of EHRSs in Saudi healthcare organizations is considered one of the highest priorities of policymakers. Saudi Arabian e-health strategy pays reasonable attention to the EHRS implementation project. According to Saudi Vision 2030, the e-health transformation will be on top of IT projects in the country. However, an estimated 50% of EHRS implementations have failed. Project leadership and type of project management have been found to be crucial components of effective EHRS implementation. Aim of the study: To evaluate the role of centralized project management (CPM) in the implementation of large-scale EHRSs in Primary Healthcare Centers (PHCs) in Saudi Arabia (SA). Methods: A sequential explanatory mixed-methods approach involving a survey and semi-structured qualitative interview methods were utilized. Results: A total of 39 (75%) out of 53 policymakers at the Saudi Ministry of Health completed the survey, and 14 project team members were interviewed. Findings from both illustrated that adopting centralized project management approaches to implementation was beneficial in facilitating large-scale EHRS implementation and helped to overcome barriers that may have otherwise led to the failure of the project. EHRS interoperability and software selection were the factors that CPM influenced most positively. Journal Article Healthcare 12 20 2013 MDPI AG 2227-9032 Electronic health record; primary healthcare centers; centralized project management; large-scale projects; IT implementation; leadership; project management 10 10 2024 2024-10-10 10.3390/healthcare12202013 COLLEGE NANME Medical School COLLEGE CODE MEDS Swansea University Another institution paid the OA fee This project is fully funded by Qassim University, project number QU-IF-2-2-3-26969. 2024-11-07T14:28:55.1548806 2024-11-07T14:22:30.0206267 Faculty of Medicine, Health and Life Sciences Swansea University Medical School - Health Data Science Haitham Alzghaibi 0000-0003-2857-3065 1 Hayley Hutchings 0000-0003-4155-1741 2 68212__32884__6a36c2daccc14a48a9614520e0f6d377.pdf 68212.VOR.pdf 2024-11-07T14:26:12.0914507 Output 254577 application/pdf Version of Record true © 2024 by the authors. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license. true eng https://creativecommons.org/licenses/by/4.0/
title The Impact of Leadership and Management on the Implementation of Electronic Health Record Systems in the Primary Healthcare Centers
spellingShingle The Impact of Leadership and Management on the Implementation of Electronic Health Record Systems in the Primary Healthcare Centers
Hayley Hutchings
title_short The Impact of Leadership and Management on the Implementation of Electronic Health Record Systems in the Primary Healthcare Centers
title_full The Impact of Leadership and Management on the Implementation of Electronic Health Record Systems in the Primary Healthcare Centers
title_fullStr The Impact of Leadership and Management on the Implementation of Electronic Health Record Systems in the Primary Healthcare Centers
title_full_unstemmed The Impact of Leadership and Management on the Implementation of Electronic Health Record Systems in the Primary Healthcare Centers
title_sort The Impact of Leadership and Management on the Implementation of Electronic Health Record Systems in the Primary Healthcare Centers
author_id_str_mv bdf5d5f154d339dd92bb25884b7c3652
author_id_fullname_str_mv bdf5d5f154d339dd92bb25884b7c3652_***_Hayley Hutchings
author Hayley Hutchings
author2 Haitham Alzghaibi
Hayley Hutchings
format Journal article
container_title Healthcare
container_volume 12
container_issue 20
container_start_page 2013
publishDate 2024
institution Swansea University
issn 2227-9032
doi_str_mv 10.3390/healthcare12202013
publisher MDPI AG
college_str Faculty of Medicine, Health and Life Sciences
hierarchytype
hierarchy_top_id facultyofmedicinehealthandlifesciences
hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str Swansea University Medical School - Health Data Science{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}Swansea University Medical School - Health Data Science
document_store_str 1
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description Background: In the last three decades, Electronic Health Records Systems (EHRSs) have become one of the top priorities of policymakers globally. Nowadays, EHRS reform is fast becoming a priority in developed countries. The introduction of EHRSs in Saudi healthcare organizations is considered one of the highest priorities of policymakers. Saudi Arabian e-health strategy pays reasonable attention to the EHRS implementation project. According to Saudi Vision 2030, the e-health transformation will be on top of IT projects in the country. However, an estimated 50% of EHRS implementations have failed. Project leadership and type of project management have been found to be crucial components of effective EHRS implementation. Aim of the study: To evaluate the role of centralized project management (CPM) in the implementation of large-scale EHRSs in Primary Healthcare Centers (PHCs) in Saudi Arabia (SA). Methods: A sequential explanatory mixed-methods approach involving a survey and semi-structured qualitative interview methods were utilized. Results: A total of 39 (75%) out of 53 policymakers at the Saudi Ministry of Health completed the survey, and 14 project team members were interviewed. Findings from both illustrated that adopting centralized project management approaches to implementation was beneficial in facilitating large-scale EHRS implementation and helped to overcome barriers that may have otherwise led to the failure of the project. EHRS interoperability and software selection were the factors that CPM influenced most positively.
published_date 2024-10-10T05:23:43Z
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