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Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance

Adilson Carlos Yoshikuni, Rajeev Dwivedi Orcid Logo, Yogesh Dwivedi

Industrial Management & Data Systems, Volume: 124, Issue: 2, Pages: 915 - 948

Swansea University Author: Yogesh Dwivedi

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DOI (Published version): 10.1108/imds-01-2023-0056

Abstract

Purpose: The research aims to identify the impacts of strategic knowledge (SK) and information technology capabilities (ITC) on innovation ambidexterity (IAM) through business process performance (BPP). Design/methodology/approach: The research framework is developed based on the theoretical groundi...

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Published in: Industrial Management & Data Systems
ISSN: 0263-5577
Published: Emerald 2024
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URI: https://cronfa.swan.ac.uk/Record/cronfa65128
first_indexed 2023-11-27T17:19:12Z
last_indexed 2025-06-20T04:43:06Z
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spelling 2025-06-19T11:21:29.1070417 v2 65128 2023-11-27 Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance d154596e71b99ad1285563c8fdd373d7 Yogesh Dwivedi Yogesh Dwivedi true false 2023-11-27 Purpose: The research aims to identify the impacts of strategic knowledge (SK) and information technology capabilities (ITC) on innovation ambidexterity (IAM) through business process performance (BPP). Design/methodology/approach: The research framework is developed based on the theoretical grounding of resource orchestration (RO) (SK and ITC) impacts on IAM. The structural equation modeling (SEM) technique was used to test the research framework on a sample of 441 responses from Brazilian firms. Findings: The results suggest that SK and ITC facilitate BPP, resulting in IAM. The findings also suggested differences in path coefficients in the SK and ITC of the business value generation process framework under environmental turbulence (ET). Finally, a strong SK of ITC is especially important in enabling BPP and IAM in large firms. Another case of most manufacturing and service firms demonstrated that both SK and ITC are essential to impacting IAM through BPP mediation. Practical implications: The findings provide insight into how professionals can think and plan carefully to align SK and ITC for achieving balanced innovation and improving BPP in the dynamic business environment. Originality/value: The study establishes a relationship between SK, ITC, BPP and IAM. The study developed novel constructs of SK and ITC and tested them, which gives new insight and links among the constructs. Journal Article Industrial Management &amp; Data Systems 124 2 915 948 Emerald 0263-5577 Strategic knowledge, IT capabilities, Business process performance, Resource orchestration, Innovation ambidexterity, Environmental turbulence 30 1 2024 2024-01-30 10.1108/imds-01-2023-0056 COLLEGE NANME COLLEGE CODE Swansea University 2025-06-19T11:21:29.1070417 2023-11-27T17:15:54.5289557 Faculty of Humanities and Social Sciences School of Management - Business Management Adilson Carlos Yoshikuni 1 Rajeev Dwivedi 0000-0003-4619-2557 2 Yogesh Dwivedi 3 65128__29352__188b891f88374d53b11190c92a370402.pdf 65128.AAM.pdf 2024-01-03T14:10:02.0176100 Output 340908 application/pdf Accepted Manuscript true Author accepted manuscript document released under the terms of a Creative Commons CC-BY licence using the Swansea University Research Publications Policy. true eng https://creativecommons.org/licenses/by/4.0/
title Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance
spellingShingle Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance
Yogesh Dwivedi
title_short Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance
title_full Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance
title_fullStr Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance
title_full_unstemmed Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance
title_sort Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance
author_id_str_mv d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Yogesh Dwivedi
author2 Adilson Carlos Yoshikuni
Rajeev Dwivedi
Yogesh Dwivedi
format Journal article
container_title Industrial Management &amp; Data Systems
container_volume 124
container_issue 2
container_start_page 915
publishDate 2024
institution Swansea University
issn 0263-5577
doi_str_mv 10.1108/imds-01-2023-0056
publisher Emerald
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
active_str 0
description Purpose: The research aims to identify the impacts of strategic knowledge (SK) and information technology capabilities (ITC) on innovation ambidexterity (IAM) through business process performance (BPP). Design/methodology/approach: The research framework is developed based on the theoretical grounding of resource orchestration (RO) (SK and ITC) impacts on IAM. The structural equation modeling (SEM) technique was used to test the research framework on a sample of 441 responses from Brazilian firms. Findings: The results suggest that SK and ITC facilitate BPP, resulting in IAM. The findings also suggested differences in path coefficients in the SK and ITC of the business value generation process framework under environmental turbulence (ET). Finally, a strong SK of ITC is especially important in enabling BPP and IAM in large firms. Another case of most manufacturing and service firms demonstrated that both SK and ITC are essential to impacting IAM through BPP mediation. Practical implications: The findings provide insight into how professionals can think and plan carefully to align SK and ITC for achieving balanced innovation and improving BPP in the dynamic business environment. Originality/value: The study establishes a relationship between SK, ITC, BPP and IAM. The study developed novel constructs of SK and ITC and tested them, which gives new insight and links among the constructs.
published_date 2024-01-30T05:16:54Z
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score 11.089386

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