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Using ChatGPT to investigate trends in digital storytelling and knowledge sharing in higher education

Desireé Cranfield Orcid Logo, Isabella Venter, Andre Daniels

15th International Conference on Education and New Learning Technologies/EDULEARN23 Proceedings, Pages: 4217 - 4225

Swansea University Author: Desireé Cranfield Orcid Logo

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Abstract

Literature reviews are traditionally used by researchers to critically analyse large bodies of knowledge within their field of research and to synthesize new knowledge. The principal objective of this research was to do a state-of-the-art review using ChatGPT as a tool to investigate how digital sto...

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Published in: 15th International Conference on Education and New Learning Technologies/EDULEARN23 Proceedings
ISBN: 978-84-09-52151-7
ISSN: 2340-1117
Published: Palma, Spain IATED 2023
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URI: https://cronfa.swan.ac.uk/Record/cronfa64455
first_indexed 2023-09-07T12:24:46Z
last_indexed 2024-11-25T14:14:04Z
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spelling 2023-10-17T11:28:37.2201991 v2 64455 2023-09-07 Using ChatGPT to investigate trends in digital storytelling and knowledge sharing in higher education 3f8fe4194470d374d18e4738089a6ab1 0000-0002-3082-687X Desireé Cranfield Desireé Cranfield true false 2023-09-07 CBAE Literature reviews are traditionally used by researchers to critically analyse large bodies of knowledge within their field of research and to synthesize new knowledge. The principal objective of this research was to do a state-of-the-art review using ChatGPT as a tool to investigate how digital storytelling supports knowledge sharing in higher education. ChatGPT is an artificial intelligence chatbot launched in 2022 based on a Generative Pre-training Transformer, GPT-3.5. This chatbot allows for conversational interaction with the researcher, enabling the researcher to pose questions to which the bot responds. The researchers posed several questions to the chatbot, to find information regarding digital storytelling, digital culture, digital affinity, and its affordances for knowledge sharing in higher education. The researchers used Bloom’s Taxonomy aligned with SAMR (Substitution, Augmentation, Modification, Redefinition) as a framework to identify current trends and select and synthesize research published on digital storytelling and knowledge sharing within higher education. The tool, ChatGPT, was used as the substitution technology tool for the redefinition and innovation of the research process. The initial output received, based on the questions posed to the chatbot, provided thought-provoking insights into knowledge sharing, and digital storytelling: 1) Knowledge sharing together with the power of storytelling fosters innovation and creativity in higher education, 2) It helps to enhance the understanding of complex concepts and ideas and helps to bridge the gap between theory and practice, enabling critical thinking, 3) Knowledge sharing encourages collaboration and community building, which is enhanced by storytelling within the higher education context, 4) Storytelling is an effective conversational tool to share knowledge. Digital storytelling makes use of versatile digital media which affords a more powerful and immersive experience to share knowledge, 5) The principles of digital storytelling and of knowledge sharing were identified and a framework was designed to depict where these intersect. 6) The SAMRframework was identified as a tool to select and synthesize the research. Although the researchers found that ChatGPT is a powerful complementary tool, it has its limitations as it tends to “hallucinate” in some of its responses. Higher education institutions will need to be agile and innovative in its usage and be willing to adapt to harness the affordances that these new technologies provide. Conference Paper/Proceeding/Abstract 15th International Conference on Education and New Learning Technologies/EDULEARN23 Proceedings 4217 4225 IATED Palma, Spain 978-84-09-52151-7 2340-1117 Digital Storytelling, Knowledge Sharing, Higher Education, ChatGPT. 3 7 2023 2023-07-03 https://library.iated.org/view/CRANFIELD2023USI COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University Not Required 2023-10-17T11:28:37.2201991 2023-09-07T12:33:57.3403419 Faculty of Humanities and Social Sciences School of Management - Business Management Desireé Cranfield 0000-0002-3082-687X 1 Isabella Venter 2 Andre Daniels 3
title Using ChatGPT to investigate trends in digital storytelling and knowledge sharing in higher education
spellingShingle Using ChatGPT to investigate trends in digital storytelling and knowledge sharing in higher education
Desireé Cranfield
title_short Using ChatGPT to investigate trends in digital storytelling and knowledge sharing in higher education
title_full Using ChatGPT to investigate trends in digital storytelling and knowledge sharing in higher education
title_fullStr Using ChatGPT to investigate trends in digital storytelling and knowledge sharing in higher education
title_full_unstemmed Using ChatGPT to investigate trends in digital storytelling and knowledge sharing in higher education
title_sort Using ChatGPT to investigate trends in digital storytelling and knowledge sharing in higher education
author_id_str_mv 3f8fe4194470d374d18e4738089a6ab1
author_id_fullname_str_mv 3f8fe4194470d374d18e4738089a6ab1_***_Desireé Cranfield
author Desireé Cranfield
author2 Desireé Cranfield
Isabella Venter
Andre Daniels
format Conference Paper/Proceeding/Abstract
container_title 15th International Conference on Education and New Learning Technologies/EDULEARN23 Proceedings
container_start_page 4217
publishDate 2023
institution Swansea University
isbn 978-84-09-52151-7
issn 2340-1117
publisher IATED
college_str Faculty of Humanities and Social Sciences
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hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
url https://library.iated.org/view/CRANFIELD2023USI
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description Literature reviews are traditionally used by researchers to critically analyse large bodies of knowledge within their field of research and to synthesize new knowledge. The principal objective of this research was to do a state-of-the-art review using ChatGPT as a tool to investigate how digital storytelling supports knowledge sharing in higher education. ChatGPT is an artificial intelligence chatbot launched in 2022 based on a Generative Pre-training Transformer, GPT-3.5. This chatbot allows for conversational interaction with the researcher, enabling the researcher to pose questions to which the bot responds. The researchers posed several questions to the chatbot, to find information regarding digital storytelling, digital culture, digital affinity, and its affordances for knowledge sharing in higher education. The researchers used Bloom’s Taxonomy aligned with SAMR (Substitution, Augmentation, Modification, Redefinition) as a framework to identify current trends and select and synthesize research published on digital storytelling and knowledge sharing within higher education. The tool, ChatGPT, was used as the substitution technology tool for the redefinition and innovation of the research process. The initial output received, based on the questions posed to the chatbot, provided thought-provoking insights into knowledge sharing, and digital storytelling: 1) Knowledge sharing together with the power of storytelling fosters innovation and creativity in higher education, 2) It helps to enhance the understanding of complex concepts and ideas and helps to bridge the gap between theory and practice, enabling critical thinking, 3) Knowledge sharing encourages collaboration and community building, which is enhanced by storytelling within the higher education context, 4) Storytelling is an effective conversational tool to share knowledge. Digital storytelling makes use of versatile digital media which affords a more powerful and immersive experience to share knowledge, 5) The principles of digital storytelling and of knowledge sharing were identified and a framework was designed to depict where these intersect. 6) The SAMRframework was identified as a tool to select and synthesize the research. Although the researchers found that ChatGPT is a powerful complementary tool, it has its limitations as it tends to “hallucinate” in some of its responses. Higher education institutions will need to be agile and innovative in its usage and be willing to adapt to harness the affordances that these new technologies provide.
published_date 2023-07-03T08:06:33Z
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