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Enhancing public service innovation through value co-creation: Capacity building and the ‘innovative imagination’
,
Steve Garner ,
James J. Lewis,
Robert Callaghan,
Emyr Williams,
Angharad Dalton,
Alice Turner
Public Money and Management, Volume: 42, Issue: 5, Pages: 332 - 340
Swansea University Author:
Steve Garner
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© 2021 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Distributed under the terms of a Creative Commons Attribution 4.0 License (CC BY 4.0).
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DOI (Published version): 10.1080/09540962.2021.1981042
Abstract
This article considers how a perspective on value co-creation, known as ‘service-dominant logic’ (S-D logic), contributes to theoretical and empirical understandings of the processes underlying social innovation and co-creation in public services. Specifically, this explores how adopting a service e...
| Published in: | Public Money and Management |
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| ISSN: | 0954-0962 1467-9302 |
| Published: |
Informa UK Limited
2022
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| Online Access: |
Check full text
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| URI: | https://cronfa.swan.ac.uk/Record/cronfa64027 |
| Abstract: |
This article considers how a perspective on value co-creation, known as ‘service-dominant logic’ (S-D logic), contributes to theoretical and empirical understandings of the processes underlying social innovation and co-creation in public services. Specifically, this explores how adopting a service ecosystems perspective to interpret empirical data regarding participation experiences in a UK public service innovation programme, enhances understanding of learning and knowledge exchange processes, experimentation and value co-creation in public service innovation projects. |
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| Keywords: |
Capacity-building, mindset, public services, service-dominant logic (S-D logic), social innovation, value co-creation |
| College: |
Faculty of Humanities and Social Sciences |
| Issue: |
5 |
| Start Page: |
332 |
| End Page: |
340 |