Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness

Burholt, Vanessa; Percival, John; Morgan, Deborah

doi:10.1080/1369118x.2023.2230246

Journal article 641 views 93 downloads

Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness

Vanessa Burholt

, John Percival, Deborah Morgan

Information, Communication & Society, Volume: 27, Issue: 5, Pages: 895 - 914

Swansea University Authors: Vanessa Burholt , John Percival, Deborah Morgan

PDF | Version of Record

© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Distributed under the terms of a Creative Commons Attribution 4.0 License (CC BY 4.0).
Download (2.63MB)

Check full text

DOI (Published version): 10.1080/1369118x.2023.2230246

Abstract

The concept 'performance expectancy' is used to theorize about older people’s day-to-day use of technology mediated communication (telephone, text/emails and video calls) in family relationships and the impact on social isolation and loneliness. Using theoretical and methodological triangu...

Full description

Published in:	Information, Communication & Society
ISSN:	1369-118X 1468-4462
Published:	Informa UK Limited 2023
Online Access:	Check full text
URI:	https://cronfa.swan.ac.uk/Record/cronfa63761
Tags:	Add Tag No Tags, Be the first to tag this record!

first_indexed	2023-07-02T23:05:55Z
last_indexed	2023-07-02T23:05:55Z
id	cronfa63761
recordtype	SURis
fullrecord	<?xml version="1.0" encoding="utf-8"?><rfc1807 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><bib-version>v2</bib-version><id>63761</id><entry>2023-07-02</entry><title>Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness</title><swanseaauthors><author><sid>cf7fe9863906cd54df5b0a99904d535e</sid><ORCID>0000-0002-6789-127X</ORCID><firstname>Vanessa</firstname><surname>Burholt</surname><name>Vanessa Burholt</name><active>true</active><ethesisStudent>false</ethesisStudent></author><author><sid>fb1ea85dfb21fe371f2ed6cfcb493cbd</sid><firstname>John</firstname><surname>Percival</surname><name>John Percival</name><active>true</active><ethesisStudent>false</ethesisStudent></author><author><sid>6ab809844c56957c0e9773518a251516</sid><ORCID>0000-0002-3107-3945</ORCID><firstname>Deborah</firstname><surname>Morgan</surname><name>Deborah Morgan</name><active>true</active><ethesisStudent>false</ethesisStudent></author></swanseaauthors><date>2023-07-02</date><abstract>The concept 'performance expectancy' is used to theorize about older people’s day-to-day use of technology mediated communication (telephone, text/emails and video calls) in family relationships and the impact on social isolation and loneliness. Using theoretical and methodological triangulation six mediation models are conceptualized, followed by empirical validation using a nationally representative dataset of older people (≥65 years)living in Wales, UK (N= 2,099). The results reveal that frequency of telephone and video calls mediate the relationship between proximity of family and social isolation, and telephone cells mediate the relationship with loneliness. Text/emails have no significant mediating effect. Qualitative data analysis provides a deeper understanding of conditions that facilitate technology mediated communication. Demonstrating the impact of lifecourse habits, social context and environment on technology mediated communication shifts the focus from individual deficits to other reasons for non-adoption. Understanding the link between the individual, the social-cultural and social structural environment, social interaction, and loneliness requires an understanding of what is important to older people. For example, knowledge concerning the role of embodied presence in alleviating loneliness can be used to better understand the likelihood of implementing successful interventions</abstract><type>Journal Article</type><journal>Information, Communication & Society</journal><volume>27</volume><journalNumber>5</journalNumber><paginationStart>895</paginationStart><paginationEnd>914</paginationEnd><publisher>Informa UK Limited</publisher><placeOfPublication/><isbnPrint/><isbnElectronic/><issnPrint>1369-118X</issnPrint><issnElectronic>1468-4462</issnElectronic><keywords>Older people; technology mediated communication; telephone; social relationships; families; CFAS Wales study</keywords><publishedDay>30</publishedDay><publishedMonth>6</publishedMonth><publishedYear>2023</publishedYear><publishedDate>2023-06-30</publishedDate><doi>10.1080/1369118x.2023.2230246</doi><url/><notes/><college>COLLEGE NANME</college><CollegeCode>COLLEGE CODE</CollegeCode><institution>Swansea University</institution><apcterm>Another institution paid the OA fee</apcterm><funders>Economic and Social Research Council; Higher Education Funding Council for Wales</funders><projectreference>RES-060-25-0060</projectreference><lastEdited>2024-10-25T15:08:50.5274456</lastEdited><Created>2023-07-02T23:53:09.4979908</Created><path><level id="1">Faculty of Medicine, Health and Life Sciences</level><level id="2">The Centre for Innovative Ageing</level></path><authors><author><firstname>Vanessa</firstname><surname>Burholt</surname><orcid>0000-0002-6789-127X</orcid><order>1</order></author><author><firstname>John</firstname><surname>Percival</surname><order>2</order></author><author><firstname>Deborah</firstname><surname>Morgan</surname><orcid>0000-0002-3107-3945</orcid><order>3</order></author></authors><documents><document><filename>63761__28284__caae76b6e5b64e34860894f33b503a7e.pdf</filename><originalFilename>63761.VOR.pdf</originalFilename><uploaded>2023-08-09T16:20:25.1649333</uploaded><type>Output</type><contentLength>2754252</contentLength><contentType>application/pdf</contentType><version>Version of Record</version><cronfaStatus>true</cronfaStatus><documentNotes>© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Distributed under the terms of a Creative Commons Attribution 4.0 License (CC BY 4.0).</documentNotes><copyrightCorrect>true</copyrightCorrect><language>eng</language><licence>https://creativecommons.org/licenses/by/4.0/</licence></document></documents><OutputDurs/></rfc1807>
spelling	v2 63761 2023-07-02 Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness cf7fe9863906cd54df5b0a99904d535e 0000-0002-6789-127X Vanessa Burholt Vanessa Burholt true false fb1ea85dfb21fe371f2ed6cfcb493cbd John Percival John Percival true false 6ab809844c56957c0e9773518a251516 0000-0002-3107-3945 Deborah Morgan Deborah Morgan true false 2023-07-02 The concept 'performance expectancy' is used to theorize about older people’s day-to-day use of technology mediated communication (telephone, text/emails and video calls) in family relationships and the impact on social isolation and loneliness. Using theoretical and methodological triangulation six mediation models are conceptualized, followed by empirical validation using a nationally representative dataset of older people (≥65 years)living in Wales, UK (N= 2,099). The results reveal that frequency of telephone and video calls mediate the relationship between proximity of family and social isolation, and telephone cells mediate the relationship with loneliness. Text/emails have no significant mediating effect. Qualitative data analysis provides a deeper understanding of conditions that facilitate technology mediated communication. Demonstrating the impact of lifecourse habits, social context and environment on technology mediated communication shifts the focus from individual deficits to other reasons for non-adoption. Understanding the link between the individual, the social-cultural and social structural environment, social interaction, and loneliness requires an understanding of what is important to older people. For example, knowledge concerning the role of embodied presence in alleviating loneliness can be used to better understand the likelihood of implementing successful interventions Journal Article Information, Communication & Society 27 5 895 914 Informa UK Limited 1369-118X 1468-4462 Older people; technology mediated communication; telephone; social relationships; families; CFAS Wales study 30 6 2023 2023-06-30 10.1080/1369118x.2023.2230246 COLLEGE NANME COLLEGE CODE Swansea University Another institution paid the OA fee Economic and Social Research Council; Higher Education Funding Council for Wales RES-060-25-0060 2024-10-25T15:08:50.5274456 2023-07-02T23:53:09.4979908 Faculty of Medicine, Health and Life Sciences The Centre for Innovative Ageing Vanessa Burholt 0000-0002-6789-127X 1 John Percival 2 Deborah Morgan 0000-0002-3107-3945 3 63761__28284__caae76b6e5b64e34860894f33b503a7e.pdf 63761.VOR.pdf 2023-08-09T16:20:25.1649333 Output 2754252 application/pdf Version of Record true © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Distributed under the terms of a Creative Commons Attribution 4.0 License (CC BY 4.0). true eng https://creativecommons.org/licenses/by/4.0/
title	Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
spellingShingle	Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness Vanessa Burholt John Percival Deborah Morgan
title_short	Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
title_full	Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
title_fullStr	Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
title_full_unstemmed	Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
title_sort	Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
author_id_str_mv	cf7fe9863906cd54df5b0a99904d535e fb1ea85dfb21fe371f2ed6cfcb493cbd 6ab809844c56957c0e9773518a251516
author_id_fullname_str_mv	cf7fe9863906cd54df5b0a99904d535e_*_Vanessa Burholt fb1ea85dfb21fe371f2ed6cfcb493cbd__John Percival 6ab809844c56957c0e9773518a251516_**_Deborah Morgan
author	Vanessa Burholt John Percival Deborah Morgan
author2	Vanessa Burholt John Percival Deborah Morgan
format	Journal article
container_title	Information, Communication & Society
container_volume	27
container_issue	5
container_start_page	895
publishDate	2023
institution	Swansea University
issn	1369-118X 1468-4462
doi_str_mv	10.1080/1369118x.2023.2230246
publisher	Informa UK Limited
college_str	Faculty of Medicine, Health and Life Sciences
hierarchytype
hierarchy_top_id	facultyofmedicinehealthandlifesciences
hierarchy_top_title	Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id	facultyofmedicinehealthandlifesciences
hierarchy_parent_title	Faculty of Medicine, Health and Life Sciences
department_str	The Centre for Innovative Ageing{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}The Centre for Innovative Ageing
document_store_str	1
active_str	0
description	The concept 'performance expectancy' is used to theorize about older people’s day-to-day use of technology mediated communication (telephone, text/emails and video calls) in family relationships and the impact on social isolation and loneliness. Using theoretical and methodological triangulation six mediation models are conceptualized, followed by empirical validation using a nationally representative dataset of older people (≥65 years)living in Wales, UK (N= 2,099). The results reveal that frequency of telephone and video calls mediate the relationship between proximity of family and social isolation, and telephone cells mediate the relationship with loneliness. Text/emails have no significant mediating effect. Qualitative data analysis provides a deeper understanding of conditions that facilitate technology mediated communication. Demonstrating the impact of lifecourse habits, social context and environment on technology mediated communication shifts the focus from individual deficits to other reasons for non-adoption. Understanding the link between the individual, the social-cultural and social structural environment, social interaction, and loneliness requires an understanding of what is important to older people. For example, knowledge concerning the role of embodied presence in alleviating loneliness can be used to better understand the likelihood of implementing successful interventions
published_date	2023-06-30T15:08:48Z
_version_	1813895266599698432
score	11.037603

Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness

Similar Items