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Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness

Vanessa Burholt Orcid Logo, John Percival, Deborah Morgan Orcid Logo

Information, Communication & Society, Pages: 1 - 20

Swansea University Authors: Vanessa Burholt Orcid Logo, John Percival, Deborah Morgan Orcid Logo

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DOI (Published version): 10.1080/1369118x.2023.2230246

Abstract

The concept 'performance expectancy' is used to theorize about older people’s day-to-day use of technology mediated communication (telephone, text/emails and video calls) in family relationships and the impact on social isolation and loneliness. Using theoretical and methodological triangu...

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Published in: Information, Communication & Society
ISSN: 1369-118X 1468-4462
Published: Informa UK Limited 2023
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URI: https://cronfa.swan.ac.uk/Record/cronfa63761
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spelling v2 63761 2023-07-02 Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness cf7fe9863906cd54df5b0a99904d535e 0000-0002-6789-127X Vanessa Burholt Vanessa Burholt true false fb1ea85dfb21fe371f2ed6cfcb493cbd John Percival John Percival true false 6ab809844c56957c0e9773518a251516 0000-0002-3107-3945 Deborah Morgan Deborah Morgan true false 2023-07-02 HSOC The concept 'performance expectancy' is used to theorize about older people’s day-to-day use of technology mediated communication (telephone, text/emails and video calls) in family relationships and the impact on social isolation and loneliness. Using theoretical and methodological triangulation six mediation models are conceptualized, followed by empirical validation using a nationally representative dataset of older people (≥65 years)living in Wales, UK (N= 2,099). The results reveal that frequency of telephone and video calls mediate the relationship between proximity of family and social isolation, and telephone cells mediate the relationship with loneliness. Text/emails have no significant mediating effect. Qualitative data analysis provides a deeper understanding of conditions that facilitate technology mediated communication. Demonstrating the impact of lifecourse habits, social context and environment on technology mediated communication shifts the focus from individual deficits to other reasons for non-adoption. Understanding the link between the individual, the social-cultural and social structural environment, social interaction, and loneliness requires an understanding of what is important to older people. For example, knowledge concerning the role of embodied presence in alleviating loneliness can be used to better understand the likelihood of implementing successful interventions Journal Article Information, Communication &amp; Society 0 1 20 Informa UK Limited 1369-118X 1468-4462 Older people; technology mediated communication; telephone; social relationships; families; CFAS Wales study 30 6 2023 2023-06-30 10.1080/1369118x.2023.2230246 COLLEGE NANME Health and Social Care School COLLEGE CODE HSOC Swansea University Another institution paid the OA fee Economic and Social Research Council; Higher Education Funding Council for Wales RES-060-25-0060 2024-06-06T13:15:17.5536013 2023-07-02T23:53:09.4979908 Faculty of Medicine, Health and Life Sciences The Centre for Innovative Ageing Vanessa Burholt 0000-0002-6789-127X 1 John Percival 2 Deborah Morgan 0000-0002-3107-3945 3 63761__28284__caae76b6e5b64e34860894f33b503a7e.pdf 63761.VOR.pdf 2023-08-09T16:20:25.1649333 Output 2754252 application/pdf Version of Record true © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. Distributed under the terms of a Creative Commons Attribution 4.0 License (CC BY 4.0). true eng https://creativecommons.org/licenses/by/4.0/
title Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
spellingShingle Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
Vanessa Burholt
John Percival
Deborah Morgan
title_short Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
title_full Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
title_fullStr Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
title_full_unstemmed Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
title_sort Communication technologies in older people’s long-distance family relationships, and the impact on isolation and loneliness
author_id_str_mv cf7fe9863906cd54df5b0a99904d535e
fb1ea85dfb21fe371f2ed6cfcb493cbd
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author_id_fullname_str_mv cf7fe9863906cd54df5b0a99904d535e_***_Vanessa Burholt
fb1ea85dfb21fe371f2ed6cfcb493cbd_***_John Percival
6ab809844c56957c0e9773518a251516_***_Deborah Morgan
author Vanessa Burholt
John Percival
Deborah Morgan
author2 Vanessa Burholt
John Percival
Deborah Morgan
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publishDate 2023
institution Swansea University
issn 1369-118X
1468-4462
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publisher Informa UK Limited
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hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str The Centre for Innovative Ageing{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}The Centre for Innovative Ageing
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description The concept 'performance expectancy' is used to theorize about older people’s day-to-day use of technology mediated communication (telephone, text/emails and video calls) in family relationships and the impact on social isolation and loneliness. Using theoretical and methodological triangulation six mediation models are conceptualized, followed by empirical validation using a nationally representative dataset of older people (≥65 years)living in Wales, UK (N= 2,099). The results reveal that frequency of telephone and video calls mediate the relationship between proximity of family and social isolation, and telephone cells mediate the relationship with loneliness. Text/emails have no significant mediating effect. Qualitative data analysis provides a deeper understanding of conditions that facilitate technology mediated communication. Demonstrating the impact of lifecourse habits, social context and environment on technology mediated communication shifts the focus from individual deficits to other reasons for non-adoption. Understanding the link between the individual, the social-cultural and social structural environment, social interaction, and loneliness requires an understanding of what is important to older people. For example, knowledge concerning the role of embodied presence in alleviating loneliness can be used to better understand the likelihood of implementing successful interventions
published_date 2023-06-30T13:15:18Z
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