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Urgency at work: Trains, time and technology

Katrina Pritchard Orcid Logo, Gillian Symon

New Technology, Work and Employment, Volume: 38, Issue: 3, Pages: 453 - 471

Swansea University Author: Katrina Pritchard Orcid Logo

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DOI (Published version): 10.1111/ntwe.12269

Abstract

In contemporary workplaces, urgency is symbolic of workers’ experience of time as accelerated, and often associated with use of digital technologies. Yet we know little about how urgency is constructed at work, including the agentic roles of technology and other materialities. Based on interviews wi...

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Published in: New Technology, Work and Employment
ISSN: 0268-1072 1468-005X
Published: Wiley 2023
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URI: https://cronfa.swan.ac.uk/Record/cronfa63033
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first_indexed 2023-03-27T12:24:30Z
last_indexed 2023-04-19T03:24:02Z
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spelling v2 63033 2023-03-27 Urgency at work: Trains, time and technology a8b44bc7c6f2fa716a6b19916af6e3ff 0000-0003-1938-1272 Katrina Pritchard Katrina Pritchard true false 2023-03-27 CBAE In contemporary workplaces, urgency is symbolic of workers’ experience of time as accelerated, and often associated with use of digital technologies. Yet we know little about how urgency is constructed at work, including the agentic roles of technology and other materialities. Based on interviews with railway workers, we extend Rosa’s conceptualisation of temporal junctures to explain how urgency as a temporal framing is sociomaterially constituted, sustained and challenged across and between workers and their managers, particularly through smartphone-use. Our analysis extends existing thinking on temporality at work by demonstrating how urgency narratives at sociomaterially complex configurations of temporal junctures shield workers, managers and the organisation against the temporal fragility of the rail infrastructure, such that each narration of urgency carries forward an illusion of temporal control. Journal Article New Technology, Work and Employment 38 3 453 471 Wiley 0268-1072 1468-005X Narrative, railway workers, smartphone, sociomateriality, time, urgency 1 11 2023 2023-11-01 10.1111/ntwe.12269 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University SU Library paid the OA fee (TA Institutional Deal) British Academy SG-54143 2024-05-21T20:02:18.6891252 2023-03-27T13:16:50.0511363 Faculty of Humanities and Social Sciences School of Management - Business Management Katrina Pritchard 0000-0003-1938-1272 1 Gillian Symon 2 63033__27185__334f36d57ed34f9a81b16a7c92023359.pdf 63033.pdf 2023-04-25T12:13:56.1638645 Output 184873 application/pdf Version of Record true Distributed under the terms of a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0). true eng https://creativecommons.org/licenses/by-nc-nd/4.0/
title Urgency at work: Trains, time and technology
spellingShingle Urgency at work: Trains, time and technology
Katrina Pritchard
title_short Urgency at work: Trains, time and technology
title_full Urgency at work: Trains, time and technology
title_fullStr Urgency at work: Trains, time and technology
title_full_unstemmed Urgency at work: Trains, time and technology
title_sort Urgency at work: Trains, time and technology
author_id_str_mv a8b44bc7c6f2fa716a6b19916af6e3ff
author_id_fullname_str_mv a8b44bc7c6f2fa716a6b19916af6e3ff_***_Katrina Pritchard
author Katrina Pritchard
author2 Katrina Pritchard
Gillian Symon
format Journal article
container_title New Technology, Work and Employment
container_volume 38
container_issue 3
container_start_page 453
publishDate 2023
institution Swansea University
issn 0268-1072
1468-005X
doi_str_mv 10.1111/ntwe.12269
publisher Wiley
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
document_store_str 1
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description In contemporary workplaces, urgency is symbolic of workers’ experience of time as accelerated, and often associated with use of digital technologies. Yet we know little about how urgency is constructed at work, including the agentic roles of technology and other materialities. Based on interviews with railway workers, we extend Rosa’s conceptualisation of temporal junctures to explain how urgency as a temporal framing is sociomaterially constituted, sustained and challenged across and between workers and their managers, particularly through smartphone-use. Our analysis extends existing thinking on temporality at work by demonstrating how urgency narratives at sociomaterially complex configurations of temporal junctures shield workers, managers and the organisation against the temporal fragility of the rail infrastructure, such that each narration of urgency carries forward an illusion of temporal control.
published_date 2023-11-01T20:02:16Z
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score 11.013148

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