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Signalling entrepreneurs’ credibility and project quality for crowdfunding success: cases from the Kickstarter and Indiegogo environments

Shuangfa Huang Orcid Logo, David Pickernell Orcid Logo, Martina Battisti, Thang Nguyen

Small Business Economics, Volume: 58, Issue: 4, Pages: 1801 - 1821

Swansea University Author: David Pickernell Orcid Logo

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Abstract

In recent years, entrepreneurs have increasingly turned to crowdfunding, a new form of entrepreneurial finance, to fund projects. Whilst research has shown that signals originating fromthe entrepreneur and project can affect the outcome of crowdfunding, how different signals work together under diff...

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Published in: Small Business Economics
ISSN: 0921-898X 1573-0913
Published: Springer Science and Business Media LLC 2022
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa61219
Abstract: In recent years, entrepreneurs have increasingly turned to crowdfunding, a new form of entrepreneurial finance, to fund projects. Whilst research has shown that signals originating fromthe entrepreneur and project can affect the outcome of crowdfunding, how different signals work together under different signalling environments remains underexplored. Drawing on signalling theory, we examine how signals of entrepreneurs’ credibility (success, failure, backer and industry experience) and project quality (preparedness and thirdparty endorsements) produce crowdfunding success in different signalling environments. We collected a unique dataset with matched projects listed on both Kickstarter and Indiegogo, but with different funding models, to represent two distinct signalling environments. Results based on qualitative comparative analysis (QCA) identify two distinct signalling patterns that show entrepreneur’s credibility and project quality signals can complement each other to produce crowdfunding success. In an environment with less uncertainty, entrepreneur’s credibility in terms of crowdfunding experience can also compensate absent project quality to produce crowdfunding success. In an environment with higher uncertainty, entrepreneur’s credibility and project quality need to be both present to establish the necessary legitimacy for crowdfunding to be successful. Furthermore, by integrating positive (i.e. success) and negative (i.e. failure) signals, we demonstrate how signal incongruence can enhance crowdfunding success.
Keywords: Crowdfunding; Signalling theory; Qualitative comparative analysis (QCA); Kickstarter; Indiegogo; Entrepreneurial Finance
College: Faculty of Humanities and Social Sciences
Issue: 4
Start Page: 1801
End Page: 1821