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IoT adoption in SME manufacturers in Thailand / YOSE WUNGCHAROEN

Swansea University Author: YOSE WUNGCHAROEN

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DOI (Published version): 10.23889/SUthesis.60536

Abstract

The Internet of Things (IoT) is one of the most recent information communication technology (ICT) phenomena to have had a global impact upon wireless telecommunications. Due to the benefits of the IoT in terms of developing communication and connectivity between devices, businesses are thus able to...

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Published: Swansea 2022
Institution: Swansea University
Degree level: Doctoral
Degree name: Ph.D
Supervisor: Jones, Paul ; Davies, Gareth
URI: https://cronfa.swan.ac.uk/Record/cronfa60536
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fullrecord <?xml version="1.0"?><rfc1807><datestamp>2022-07-19T16:26:33.2004955</datestamp><bib-version>v2</bib-version><id>60536</id><entry>2022-07-19</entry><title>IoT adoption in SME manufacturers in Thailand</title><swanseaauthors><author><sid>e5361fba8117a267e9ef578db6d3fec6</sid><firstname>YOSE</firstname><surname>WUNGCHAROEN</surname><name>YOSE WUNGCHAROEN</name><active>true</active><ethesisStudent>false</ethesisStudent></author></swanseaauthors><date>2022-07-19</date><abstract>The Internet of Things (IoT) is one of the most recent information communication technology (ICT) phenomena to have had a global impact upon wireless telecommunications. Due to the benefits of the IoT in terms of developing communication and connectivity between devices, businesses are thus able to enhance profitability, reduce operational costs, become customer-centric and eventually gain sustainable competitive advantage. Identifying and understanding the factors that affect the IoT adoption is critical in order that either the success or failure of an organisation can be determined. The existing literature, however, does point to a knowledge gap regarding IoT adoption in the manufacturing SME sector, in particular within developing countries. This study examines factors that affect IoT adoption within manufacturing SMEs in Thailand and provides further insights into those factors and their interaction. The theories of technology adoption, such as diffusion of innovation and technology organisation environmental framework, form the theoretical underpinnings of this thesis. Drivers and barriers, or factors, which promote or hinder IoT adoption respectively are of particular relevance. The research adopts a qualitative approach by conducting multiple case studies within 10 manufacturing SMEs in Thailand. Both within-case and cross-case analysis are used to conduct these case studies and this leads to the identification of common themes and categories impacting IoT adoption. The study finds that relative advantage, compatibility, business partner influence, trialability, top management support, organisational structure, technology support from vendors, observability, cost, and security and privacy are perceived to influence the decision of whether adoption of the IoT by Thai manufacturing SMEs is undertaken. Within these 10 factors, relative advantage and business partner influence are found to be the most significant drivers, whereas compatibility is found to be the most significant barrier. This study makes both practical and theoretical contributions to the growing body of knowledge regarding IoT adoption. The major theoretical contribution of this thesis is that it provides increased insight into the usage, applications and factors that affect the decision to adopt the IoT within the context of manufacturing SMEs in Thailand. The study presents a conceptual framework that highlights the factors affecting adoption of the IoT in manufacturing SMEs. The major practical contribution of this study is the information provided for policymakers, managers in organisations, technology consultants, and vendors in order that they may effectively implement and accelerate IoT development and utilisation among Thai manufacturing SMEs. Managers of SMEs could use this study as a reference upon which to base effective decision-making with regard to whether to adopt the IoT or not, and also for developing policies that could guide further adoption. Furthermore, IT vendors/consultants could use this study to gain productive insight into the specific problems and requirements faced by manufacturing SMEs when they are thinking about adopting IoT systems, thus enabling IT consultants to design suitable strategies for the widespread adoption of the IoT. This study is the first to examine IoT adoption in the context of manufacturing SMEs in Thailand and its findings will be relevant in other, similar developing world economies.</abstract><type>E-Thesis</type><journal/><volume/><journalNumber/><paginationStart/><paginationEnd/><publisher/><placeOfPublication>Swansea</placeOfPublication><isbnPrint/><isbnElectronic/><issnPrint/><issnElectronic/><keywords>IoT, SME, Thai Manufacturers</keywords><publishedDay>14</publishedDay><publishedMonth>7</publishedMonth><publishedYear>2022</publishedYear><publishedDate>2022-07-14</publishedDate><doi>10.23889/SUthesis.60536</doi><url/><notes/><college>COLLEGE NANME</college><CollegeCode>COLLEGE CODE</CollegeCode><institution>Swansea University</institution><supervisor>Jones, Paul ; Davies, Gareth</supervisor><degreelevel>Doctoral</degreelevel><degreename>Ph.D</degreename><apcterm/><lastEdited>2022-07-19T16:26:33.2004955</lastEdited><Created>2022-07-19T16:14:35.9465016</Created><path><level id="1">Faculty of Humanities and Social Sciences</level><level id="2">School of Management - Business Management</level></path><authors><author><firstname>YOSE</firstname><surname>WUNGCHAROEN</surname><order>1</order></author></authors><documents><document><filename>60536__24647__f2a0f9ab7db64109bd67da6826bf80e5.pdf</filename><originalFilename>Wungcharoen_Yose_PhD_Thesis_Final_Redacted_Signatures.pdf</originalFilename><uploaded>2022-07-19T16:24:55.3058448</uploaded><type>Output</type><contentLength>7267919</contentLength><contentType>application/pdf</contentType><version>E-Thesis &#x2013; open access</version><cronfaStatus>true</cronfaStatus><documentNotes>Copyright: The author, Yose Wungcharoen, 2022.</documentNotes><copyrightCorrect>true</copyrightCorrect><language>eng</language></document></documents><OutputDurs/></rfc1807>
spelling 2022-07-19T16:26:33.2004955 v2 60536 2022-07-19 IoT adoption in SME manufacturers in Thailand e5361fba8117a267e9ef578db6d3fec6 YOSE WUNGCHAROEN YOSE WUNGCHAROEN true false 2022-07-19 The Internet of Things (IoT) is one of the most recent information communication technology (ICT) phenomena to have had a global impact upon wireless telecommunications. Due to the benefits of the IoT in terms of developing communication and connectivity between devices, businesses are thus able to enhance profitability, reduce operational costs, become customer-centric and eventually gain sustainable competitive advantage. Identifying and understanding the factors that affect the IoT adoption is critical in order that either the success or failure of an organisation can be determined. The existing literature, however, does point to a knowledge gap regarding IoT adoption in the manufacturing SME sector, in particular within developing countries. This study examines factors that affect IoT adoption within manufacturing SMEs in Thailand and provides further insights into those factors and their interaction. The theories of technology adoption, such as diffusion of innovation and technology organisation environmental framework, form the theoretical underpinnings of this thesis. Drivers and barriers, or factors, which promote or hinder IoT adoption respectively are of particular relevance. The research adopts a qualitative approach by conducting multiple case studies within 10 manufacturing SMEs in Thailand. Both within-case and cross-case analysis are used to conduct these case studies and this leads to the identification of common themes and categories impacting IoT adoption. The study finds that relative advantage, compatibility, business partner influence, trialability, top management support, organisational structure, technology support from vendors, observability, cost, and security and privacy are perceived to influence the decision of whether adoption of the IoT by Thai manufacturing SMEs is undertaken. Within these 10 factors, relative advantage and business partner influence are found to be the most significant drivers, whereas compatibility is found to be the most significant barrier. This study makes both practical and theoretical contributions to the growing body of knowledge regarding IoT adoption. The major theoretical contribution of this thesis is that it provides increased insight into the usage, applications and factors that affect the decision to adopt the IoT within the context of manufacturing SMEs in Thailand. The study presents a conceptual framework that highlights the factors affecting adoption of the IoT in manufacturing SMEs. The major practical contribution of this study is the information provided for policymakers, managers in organisations, technology consultants, and vendors in order that they may effectively implement and accelerate IoT development and utilisation among Thai manufacturing SMEs. Managers of SMEs could use this study as a reference upon which to base effective decision-making with regard to whether to adopt the IoT or not, and also for developing policies that could guide further adoption. Furthermore, IT vendors/consultants could use this study to gain productive insight into the specific problems and requirements faced by manufacturing SMEs when they are thinking about adopting IoT systems, thus enabling IT consultants to design suitable strategies for the widespread adoption of the IoT. This study is the first to examine IoT adoption in the context of manufacturing SMEs in Thailand and its findings will be relevant in other, similar developing world economies. E-Thesis Swansea IoT, SME, Thai Manufacturers 14 7 2022 2022-07-14 10.23889/SUthesis.60536 COLLEGE NANME COLLEGE CODE Swansea University Jones, Paul ; Davies, Gareth Doctoral Ph.D 2022-07-19T16:26:33.2004955 2022-07-19T16:14:35.9465016 Faculty of Humanities and Social Sciences School of Management - Business Management YOSE WUNGCHAROEN 1 60536__24647__f2a0f9ab7db64109bd67da6826bf80e5.pdf Wungcharoen_Yose_PhD_Thesis_Final_Redacted_Signatures.pdf 2022-07-19T16:24:55.3058448 Output 7267919 application/pdf E-Thesis – open access true Copyright: The author, Yose Wungcharoen, 2022. true eng
title IoT adoption in SME manufacturers in Thailand
spellingShingle IoT adoption in SME manufacturers in Thailand
YOSE WUNGCHAROEN
title_short IoT adoption in SME manufacturers in Thailand
title_full IoT adoption in SME manufacturers in Thailand
title_fullStr IoT adoption in SME manufacturers in Thailand
title_full_unstemmed IoT adoption in SME manufacturers in Thailand
title_sort IoT adoption in SME manufacturers in Thailand
author_id_str_mv e5361fba8117a267e9ef578db6d3fec6
author_id_fullname_str_mv e5361fba8117a267e9ef578db6d3fec6_***_YOSE WUNGCHAROEN
author YOSE WUNGCHAROEN
author2 YOSE WUNGCHAROEN
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publishDate 2022
institution Swansea University
doi_str_mv 10.23889/SUthesis.60536
college_str Faculty of Humanities and Social Sciences
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hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
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description The Internet of Things (IoT) is one of the most recent information communication technology (ICT) phenomena to have had a global impact upon wireless telecommunications. Due to the benefits of the IoT in terms of developing communication and connectivity between devices, businesses are thus able to enhance profitability, reduce operational costs, become customer-centric and eventually gain sustainable competitive advantage. Identifying and understanding the factors that affect the IoT adoption is critical in order that either the success or failure of an organisation can be determined. The existing literature, however, does point to a knowledge gap regarding IoT adoption in the manufacturing SME sector, in particular within developing countries. This study examines factors that affect IoT adoption within manufacturing SMEs in Thailand and provides further insights into those factors and their interaction. The theories of technology adoption, such as diffusion of innovation and technology organisation environmental framework, form the theoretical underpinnings of this thesis. Drivers and barriers, or factors, which promote or hinder IoT adoption respectively are of particular relevance. The research adopts a qualitative approach by conducting multiple case studies within 10 manufacturing SMEs in Thailand. Both within-case and cross-case analysis are used to conduct these case studies and this leads to the identification of common themes and categories impacting IoT adoption. The study finds that relative advantage, compatibility, business partner influence, trialability, top management support, organisational structure, technology support from vendors, observability, cost, and security and privacy are perceived to influence the decision of whether adoption of the IoT by Thai manufacturing SMEs is undertaken. Within these 10 factors, relative advantage and business partner influence are found to be the most significant drivers, whereas compatibility is found to be the most significant barrier. This study makes both practical and theoretical contributions to the growing body of knowledge regarding IoT adoption. The major theoretical contribution of this thesis is that it provides increased insight into the usage, applications and factors that affect the decision to adopt the IoT within the context of manufacturing SMEs in Thailand. The study presents a conceptual framework that highlights the factors affecting adoption of the IoT in manufacturing SMEs. The major practical contribution of this study is the information provided for policymakers, managers in organisations, technology consultants, and vendors in order that they may effectively implement and accelerate IoT development and utilisation among Thai manufacturing SMEs. Managers of SMEs could use this study as a reference upon which to base effective decision-making with regard to whether to adopt the IoT or not, and also for developing policies that could guide further adoption. Furthermore, IT vendors/consultants could use this study to gain productive insight into the specific problems and requirements faced by manufacturing SMEs when they are thinking about adopting IoT systems, thus enabling IT consultants to design suitable strategies for the widespread adoption of the IoT. This study is the first to examine IoT adoption in the context of manufacturing SMEs in Thailand and its findings will be relevant in other, similar developing world economies.
published_date 2022-07-14T04:18:43Z
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score 11.013015

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