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Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory

Changlin Wang, Thompson S.H. Teo, Yogesh Dwivedi, Marijn Janssen

Information Technology & People, Volume: 34, Issue: 4, Pages: 1313 - 1337

Swansea University Author: Yogesh Dwivedi

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DOI (Published version): 10.1108/itp-02-2020-0097

Published in: Information Technology & People
ISSN: 0959-3845
Published: Emerald 2021
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URI: https://cronfa.swan.ac.uk/Record/cronfa56690
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title Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
spellingShingle Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
Yogesh Dwivedi
title_short Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
title_full Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
title_fullStr Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
title_full_unstemmed Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
title_sort Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory
author_id_str_mv d154596e71b99ad1285563c8fdd373d7
author_id_fullname_str_mv d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
author Yogesh Dwivedi
author2 Changlin Wang
Thompson S.H. Teo
Yogesh Dwivedi
Marijn Janssen
format Journal article
container_title Information Technology & People
container_volume 34
container_issue 4
container_start_page 1313
publishDate 2021
institution Swansea University
issn 0959-3845
doi_str_mv 10.1108/itp-02-2020-0097
publisher Emerald
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
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published_date 2021-07-29T05:05:00Z
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