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Using Visual Timelines in Telephone Interviews: Reflections and Lessons Learned From the Star Family Study

Bethan Pell, Denitza Williams, Rhiannon Phillips, Julia Sanders, Adrian Edwards, Ernest Choy, Aimee Grant Orcid Logo

International Journal of Qualitative Methods, Volume: 19, Start page: 160940692091367

Swansea University Author: Aimee Grant Orcid Logo

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DOI (Published version): 10.1177/1609406920913675

Abstract

Visual timeline methods have been used as part of face-to-face qualitative interviewing with vulnerable populations to uncover the intricacies of lived experiences, but little is known about whether visual timelines can be effectively used in telephone interviews. In this article, we reflect on the...

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Published in: International Journal of Qualitative Methods
ISSN: 1609-4069 1609-4069
Published: SAGE Publications 2020
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In this article, we reflect on the process of using visual timelines in 16 telephone interviews with women as part of the "STarting a family when you have an Autoimmune Rheumatic disease" study (STAR Family Study). The visual timeline method was used to empower women to organize and share their narratives about the sensitive and complex topic of starting a family. We conducted a thematic analysis of the audio-recorded interview data, using researchers' field notes and reflections to provide context for our understanding of the benefits of using timelines and to understand the process of using visual timelines during telephone interviews. Resource packs were sent to women before study participation; 11 of the 16 women completed a version of the timeline activity. Six themes were identified in the methodological data analysis: (1) use and adaptation of the timeline tool, (2) timeline exchange, (3) framing the interview: emphasizing that women are in control, (4) jumping straight in, (5) taking a lead, and (6) disclosing personal and sensitive experiences. The use of visual timelines facilitated interviewee control and elicited rich narratives of participants' experiences in telephone interviews. Women created their visual timelines autonomously and retained ownership of their timeline data; these features of the data generation process need to be considered when using visual timelines in telephone rather than face-to-face interviews. 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spelling v2 56517 2021-03-24 Using Visual Timelines in Telephone Interviews: Reflections and Lessons Learned From the Star Family Study 6a1ce3bc54c692c804e858b70d2e4bd2 0000-0001-7205-5869 Aimee Grant Aimee Grant true false 2021-03-24 HSOC Visual timeline methods have been used as part of face-to-face qualitative interviewing with vulnerable populations to uncover the intricacies of lived experiences, but little is known about whether visual timelines can be effectively used in telephone interviews. In this article, we reflect on the process of using visual timelines in 16 telephone interviews with women as part of the "STarting a family when you have an Autoimmune Rheumatic disease" study (STAR Family Study). The visual timeline method was used to empower women to organize and share their narratives about the sensitive and complex topic of starting a family. We conducted a thematic analysis of the audio-recorded interview data, using researchers' field notes and reflections to provide context for our understanding of the benefits of using timelines and to understand the process of using visual timelines during telephone interviews. Resource packs were sent to women before study participation; 11 of the 16 women completed a version of the timeline activity. Six themes were identified in the methodological data analysis: (1) use and adaptation of the timeline tool, (2) timeline exchange, (3) framing the interview: emphasizing that women are in control, (4) jumping straight in, (5) taking a lead, and (6) disclosing personal and sensitive experiences. The use of visual timelines facilitated interviewee control and elicited rich narratives of participants' experiences in telephone interviews. Women created their visual timelines autonomously and retained ownership of their timeline data; these features of the data generation process need to be considered when using visual timelines in telephone rather than face-to-face interviews. Use of visual methods within telephone interviews is feasible, can generate rich data, and should be further explored in a wider range of settings. Journal Article International Journal of Qualitative Methods 19 160940692091367 SAGE Publications 1609-4069 1609-4069 communication, data collection, life stories, lived experience, power, empowerment, interviews, marginalized or vulnerable populations, reflexivity, research participation, qualitative methods, visual methods 1 1 2020 2020-01-01 10.1177/1609406920913675 COLLEGE NANME Health and Social Care School COLLEGE CODE HSOC Swansea University Another institution paid the OA fee 2024-10-29T14:23:15.5683883 2021-03-24T13:10:40.5060076 Faculty of Medicine, Health and Life Sciences School of Health and Social Care - Public Health Bethan Pell 1 Denitza Williams 2 Rhiannon Phillips 3 Julia Sanders 4 Adrian Edwards 5 Ernest Choy 6 Aimee Grant 0000-0001-7205-5869 7 56517__19624__2dd88b6bc9ff4c58b5a71b895e8ba61c.pdf 56517.pdf 2021-04-12T12:44:52.7894429 Output 286526 application/pdf Version of Record true ©The Author(s) 2020. This article is distributed under the terms of the Creative Commons Attribution 4.0 License true eng https://creativecommons.org/licenses/by/4.0/
title Using Visual Timelines in Telephone Interviews: Reflections and Lessons Learned From the Star Family Study
spellingShingle Using Visual Timelines in Telephone Interviews: Reflections and Lessons Learned From the Star Family Study
Aimee Grant
title_short Using Visual Timelines in Telephone Interviews: Reflections and Lessons Learned From the Star Family Study
title_full Using Visual Timelines in Telephone Interviews: Reflections and Lessons Learned From the Star Family Study
title_fullStr Using Visual Timelines in Telephone Interviews: Reflections and Lessons Learned From the Star Family Study
title_full_unstemmed Using Visual Timelines in Telephone Interviews: Reflections and Lessons Learned From the Star Family Study
title_sort Using Visual Timelines in Telephone Interviews: Reflections and Lessons Learned From the Star Family Study
author_id_str_mv 6a1ce3bc54c692c804e858b70d2e4bd2
author_id_fullname_str_mv 6a1ce3bc54c692c804e858b70d2e4bd2_***_Aimee Grant
author Aimee Grant
author2 Bethan Pell
Denitza Williams
Rhiannon Phillips
Julia Sanders
Adrian Edwards
Ernest Choy
Aimee Grant
format Journal article
container_title International Journal of Qualitative Methods
container_volume 19
container_start_page 160940692091367
publishDate 2020
institution Swansea University
issn 1609-4069
1609-4069
doi_str_mv 10.1177/1609406920913675
publisher SAGE Publications
college_str Faculty of Medicine, Health and Life Sciences
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hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str School of Health and Social Care - Public Health{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}School of Health and Social Care - Public Health
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description Visual timeline methods have been used as part of face-to-face qualitative interviewing with vulnerable populations to uncover the intricacies of lived experiences, but little is known about whether visual timelines can be effectively used in telephone interviews. In this article, we reflect on the process of using visual timelines in 16 telephone interviews with women as part of the "STarting a family when you have an Autoimmune Rheumatic disease" study (STAR Family Study). The visual timeline method was used to empower women to organize and share their narratives about the sensitive and complex topic of starting a family. We conducted a thematic analysis of the audio-recorded interview data, using researchers' field notes and reflections to provide context for our understanding of the benefits of using timelines and to understand the process of using visual timelines during telephone interviews. Resource packs were sent to women before study participation; 11 of the 16 women completed a version of the timeline activity. Six themes were identified in the methodological data analysis: (1) use and adaptation of the timeline tool, (2) timeline exchange, (3) framing the interview: emphasizing that women are in control, (4) jumping straight in, (5) taking a lead, and (6) disclosing personal and sensitive experiences. The use of visual timelines facilitated interviewee control and elicited rich narratives of participants' experiences in telephone interviews. Women created their visual timelines autonomously and retained ownership of their timeline data; these features of the data generation process need to be considered when using visual timelines in telephone rather than face-to-face interviews. Use of visual methods within telephone interviews is feasible, can generate rich data, and should be further explored in a wider range of settings.
published_date 2020-01-01T14:23:13Z
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