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Technology-Mediated Communication in Familial Relationships: Moderated-Mediation Models of Isolation and Loneliness

Vanessa Burholt Orcid Logo, Gill Windle, Merryn Gott, Deborah Morgan Orcid Logo

The Gerontologist

Swansea University Authors: Vanessa Burholt Orcid Logo, Deborah Morgan Orcid Logo

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DOI (Published version): 10.1093/geront/gnaa040

Abstract

Background and ObjectivesWe examined whether technology-mediated communication has functional or emotional equivalence to face-to-face (FtF) contact in familial relationships, by scrutinizing the effects of phone, text/e-mail, and video contact on isolation and loneliness.Research Design and Methods...

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Published in: The Gerontologist
ISSN: 0016-9013 1758-5341
Published: Oxford University Press (OUP) 2020
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URI: https://cronfa.swan.ac.uk/Record/cronfa54133
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fullrecord <?xml version="1.0"?><rfc1807><datestamp>2020-10-21T11:24:40.7846347</datestamp><bib-version>v2</bib-version><id>54133</id><entry>2020-05-05</entry><title>Technology-Mediated Communication in Familial Relationships: Moderated-Mediation Models of Isolation and Loneliness</title><swanseaauthors><author><sid>cf7fe9863906cd54df5b0a99904d535e</sid><ORCID>0000-0002-6789-127X</ORCID><firstname>Vanessa</firstname><surname>Burholt</surname><name>Vanessa Burholt</name><active>true</active><ethesisStudent>false</ethesisStudent></author><author><sid>6ab809844c56957c0e9773518a251516</sid><ORCID>0000-0002-3107-3945</ORCID><firstname>Deborah</firstname><surname>Morgan</surname><name>Deborah Morgan</name><active>true</active><ethesisStudent>false</ethesisStudent></author></swanseaauthors><date>2020-05-05</date><deptcode>PHAC</deptcode><abstract>Background and ObjectivesWe examined whether technology-mediated communication has functional or emotional equivalence to face-to-face (FtF) contact in familial relationships, by scrutinizing the effects of phone, text/e-mail, and video contact on isolation and loneliness.Research Design and MethodsWe tested whether FtF contact with a relative would mediate the pathway between proximity to family and (i) isolation and (ii) loneliness. We then tested hypotheses that telephone, text/e-mails, and video contact would moderate this mediated pathway. We compared models for younger (&lt;75) and older (&#x2265;75) cohorts, expecting to observe moderation effects for text/e-mail and video contact in the younger cohort only. Data were drawn from Wave 2 of CFAS Wales (United Kingdom) study (N = 2,099).ResultsProximity to a relative had a significant indirect effect on isolation and loneliness through the mediating variable FtF contact. Phone and text/e-mail contact moderated the effect of FtF contact on isolation for all samples. None of the technologies moderated the impact of FtF contact on loneliness for the full sample. Telephone contact had a moderating influence on loneliness for the younger cohort only. Video calls had no significant moderation effect.Discussion and ImplicationsTelephone and text/e-mail contact have functional equivalence to FtF contact in familial relationships. None of the forms of technological communication have emotional equivalence to the &#x201C;gold standard&#x201D; of embodied presence. The study demonstrates the importance of theorizing about the pathways to isolation and loneliness to better understand the likelihood of implementing successful interventions using technology-mediated communication within families.</abstract><type>Journal Article</type><journal>The Gerontologist</journal><publisher>Oxford University Press (OUP)</publisher><issnPrint>0016-9013</issnPrint><issnElectronic>1758-5341</issnElectronic><keywords>Telephone, Computer-mediated communication, Social relationships, Families, CFAS Wales study</keywords><publishedDay>1</publishedDay><publishedMonth>10</publishedMonth><publishedYear>2020</publishedYear><publishedDate>2020-10-01</publishedDate><doi>10.1093/geront/gnaa040</doi><url/><notes/><college>COLLEGE NANME</college><department>Public Health</department><CollegeCode>COLLEGE CODE</CollegeCode><DepartmentCode>PHAC</DepartmentCode><institution>Swansea University</institution><apcterm/><funders>Health and Care Research Wales</funders><lastEdited>2020-10-21T11:24:40.7846347</lastEdited><Created>2020-05-05T21:36:50.0210196</Created><path><level id="1">Faculty of Medicine, Health and Life Sciences</level><level id="2">The Centre for Innovative Ageing</level></path><authors><author><firstname>Vanessa</firstname><surname>Burholt</surname><orcid>0000-0002-6789-127X</orcid><order>1</order></author><author><firstname>Gill</firstname><surname>Windle</surname><order>2</order></author><author><firstname>Merryn</firstname><surname>Gott</surname><order>3</order></author><author><firstname>Deborah</firstname><surname>Morgan</surname><orcid>0000-0002-3107-3945</orcid><order>4</order></author></authors><documents><document><filename>54133__17193__dbde88ac6820428d9d295295dd625b00.pdf</filename><originalFilename>Technology mediation communication and loneliness (OffPrint).pdf</originalFilename><uploaded>2020-05-05T21:40:16.9788330</uploaded><type>Output</type><contentLength>322787</contentLength><contentType>application/pdf</contentType><version>Accepted Manuscript</version><cronfaStatus>true</cronfaStatus><documentNotes>Released under the terms of a Creative Commons Attribution License (CC-BY).</documentNotes><copyrightCorrect>true</copyrightCorrect><language>eng</language><licence>http://creativecommons.org/licenses/by/4.0/</licence></document></documents><OutputDurs/></rfc1807>
spelling 2020-10-21T11:24:40.7846347 v2 54133 2020-05-05 Technology-Mediated Communication in Familial Relationships: Moderated-Mediation Models of Isolation and Loneliness cf7fe9863906cd54df5b0a99904d535e 0000-0002-6789-127X Vanessa Burholt Vanessa Burholt true false 6ab809844c56957c0e9773518a251516 0000-0002-3107-3945 Deborah Morgan Deborah Morgan true false 2020-05-05 PHAC Background and ObjectivesWe examined whether technology-mediated communication has functional or emotional equivalence to face-to-face (FtF) contact in familial relationships, by scrutinizing the effects of phone, text/e-mail, and video contact on isolation and loneliness.Research Design and MethodsWe tested whether FtF contact with a relative would mediate the pathway between proximity to family and (i) isolation and (ii) loneliness. We then tested hypotheses that telephone, text/e-mails, and video contact would moderate this mediated pathway. We compared models for younger (<75) and older (≥75) cohorts, expecting to observe moderation effects for text/e-mail and video contact in the younger cohort only. Data were drawn from Wave 2 of CFAS Wales (United Kingdom) study (N = 2,099).ResultsProximity to a relative had a significant indirect effect on isolation and loneliness through the mediating variable FtF contact. Phone and text/e-mail contact moderated the effect of FtF contact on isolation for all samples. None of the technologies moderated the impact of FtF contact on loneliness for the full sample. Telephone contact had a moderating influence on loneliness for the younger cohort only. Video calls had no significant moderation effect.Discussion and ImplicationsTelephone and text/e-mail contact have functional equivalence to FtF contact in familial relationships. None of the forms of technological communication have emotional equivalence to the “gold standard” of embodied presence. The study demonstrates the importance of theorizing about the pathways to isolation and loneliness to better understand the likelihood of implementing successful interventions using technology-mediated communication within families. Journal Article The Gerontologist Oxford University Press (OUP) 0016-9013 1758-5341 Telephone, Computer-mediated communication, Social relationships, Families, CFAS Wales study 1 10 2020 2020-10-01 10.1093/geront/gnaa040 COLLEGE NANME Public Health COLLEGE CODE PHAC Swansea University Health and Care Research Wales 2020-10-21T11:24:40.7846347 2020-05-05T21:36:50.0210196 Faculty of Medicine, Health and Life Sciences The Centre for Innovative Ageing Vanessa Burholt 0000-0002-6789-127X 1 Gill Windle 2 Merryn Gott 3 Deborah Morgan 0000-0002-3107-3945 4 54133__17193__dbde88ac6820428d9d295295dd625b00.pdf Technology mediation communication and loneliness (OffPrint).pdf 2020-05-05T21:40:16.9788330 Output 322787 application/pdf Accepted Manuscript true Released under the terms of a Creative Commons Attribution License (CC-BY). true eng http://creativecommons.org/licenses/by/4.0/
title Technology-Mediated Communication in Familial Relationships: Moderated-Mediation Models of Isolation and Loneliness
spellingShingle Technology-Mediated Communication in Familial Relationships: Moderated-Mediation Models of Isolation and Loneliness
Vanessa Burholt
Deborah Morgan
title_short Technology-Mediated Communication in Familial Relationships: Moderated-Mediation Models of Isolation and Loneliness
title_full Technology-Mediated Communication in Familial Relationships: Moderated-Mediation Models of Isolation and Loneliness
title_fullStr Technology-Mediated Communication in Familial Relationships: Moderated-Mediation Models of Isolation and Loneliness
title_full_unstemmed Technology-Mediated Communication in Familial Relationships: Moderated-Mediation Models of Isolation and Loneliness
title_sort Technology-Mediated Communication in Familial Relationships: Moderated-Mediation Models of Isolation and Loneliness
author_id_str_mv cf7fe9863906cd54df5b0a99904d535e
6ab809844c56957c0e9773518a251516
author_id_fullname_str_mv cf7fe9863906cd54df5b0a99904d535e_***_Vanessa Burholt
6ab809844c56957c0e9773518a251516_***_Deborah Morgan
author Vanessa Burholt
Deborah Morgan
author2 Vanessa Burholt
Gill Windle
Merryn Gott
Deborah Morgan
format Journal article
container_title The Gerontologist
publishDate 2020
institution Swansea University
issn 0016-9013
1758-5341
doi_str_mv 10.1093/geront/gnaa040
publisher Oxford University Press (OUP)
college_str Faculty of Medicine, Health and Life Sciences
hierarchytype
hierarchy_top_id facultyofmedicinehealthandlifesciences
hierarchy_top_title Faculty of Medicine, Health and Life Sciences
hierarchy_parent_id facultyofmedicinehealthandlifesciences
hierarchy_parent_title Faculty of Medicine, Health and Life Sciences
department_str The Centre for Innovative Ageing{{{_:::_}}}Faculty of Medicine, Health and Life Sciences{{{_:::_}}}The Centre for Innovative Ageing
document_store_str 1
active_str 0
description Background and ObjectivesWe examined whether technology-mediated communication has functional or emotional equivalence to face-to-face (FtF) contact in familial relationships, by scrutinizing the effects of phone, text/e-mail, and video contact on isolation and loneliness.Research Design and MethodsWe tested whether FtF contact with a relative would mediate the pathway between proximity to family and (i) isolation and (ii) loneliness. We then tested hypotheses that telephone, text/e-mails, and video contact would moderate this mediated pathway. We compared models for younger (<75) and older (≥75) cohorts, expecting to observe moderation effects for text/e-mail and video contact in the younger cohort only. Data were drawn from Wave 2 of CFAS Wales (United Kingdom) study (N = 2,099).ResultsProximity to a relative had a significant indirect effect on isolation and loneliness through the mediating variable FtF contact. Phone and text/e-mail contact moderated the effect of FtF contact on isolation for all samples. None of the technologies moderated the impact of FtF contact on loneliness for the full sample. Telephone contact had a moderating influence on loneliness for the younger cohort only. Video calls had no significant moderation effect.Discussion and ImplicationsTelephone and text/e-mail contact have functional equivalence to FtF contact in familial relationships. None of the forms of technological communication have emotional equivalence to the “gold standard” of embodied presence. The study demonstrates the importance of theorizing about the pathways to isolation and loneliness to better understand the likelihood of implementing successful interventions using technology-mediated communication within families.
published_date 2020-10-01T04:07:28Z
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