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Enterprise Competencies for Effective Information Systems and Information Management: A Quantitative and Qualitative Study of the SME Sector within Wales - 1

Paul Jones Orcid Logo, Paul Beynon-Davies, Mike Greaves

Business Information Review, Volume: 20, Issue: 2, Pages: 110 - 117

Swansea University Author: Paul Jones Orcid Logo

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DOI (Published version): 10.1177/0266382103202012

Abstract

This paper investigates the usage of information technology (IT) and information systems (IS) within the small and medium enterprise (SME) sector. The study has five main objectives: to investigate levels of IT; identify key factors for the effective utilization of IT; investigate strategic manageme...

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Published in: Business Information Review
ISSN: 0266-3821 1741-6450
Published: Sage 2003
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URI: https://cronfa.swan.ac.uk/Record/cronfa44765
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spelling 2018-10-04T09:46:55.6303468 v2 44765 2018-10-04 Enterprise Competencies for Effective Information Systems and Information Management: A Quantitative and Qualitative Study of the SME Sector within Wales - 1 21e2660aaa102fe36fc981880dd9e082 0000-0003-0417-9143 Paul Jones Paul Jones true false 2018-10-04 CBAE This paper investigates the usage of information technology (IT) and information systems (IS) within the small and medium enterprise (SME) sector. The study has five main objectives: to investigate levels of IT; identify key factors for the effective utilization of IT; investigate strategic management of the IT/IS function; and gauge whether the management and use of data creates cases of competitive advantage within the SME sector. The research involved a quantitative survey of over 600 SMEs in Wales, which achieved a response rate of approximately 26%. Thereafter 16 enterprises were interviewed, in order to appreciate fully their usage of the IS/IT function. The study suggests that whilst utilization of IT is increasing, the potential benefits are under exploited by the majority of SMEs as a result of a lack of management direction. Instances of competitive advantage were rare, with those enterprises that are adding value focusing on acquiring knowledge, using their flexibility and reactibility and generating innovative solutions. In part 1, the authors set out the aims of the survey and present their findings. Part 2 - to be published in the next issue of BIR - will cover the research methodology and details of the sources consulted. Journal Article Business Information Review 20 2 110 117 Sage 0266-3821 1741-6450 SME; Information Management; Information Systems 31 12 2003 2003-12-31 10.1177/0266382103202012 http://journals.sagepub.com/doi/abs/10.1177/0266382103202012 COLLEGE NANME Management School COLLEGE CODE CBAE Swansea University 2018-10-04T09:46:55.6303468 2018-10-04T09:46:55.6459363 Faculty of Humanities and Social Sciences School of Management - Business Management Paul Jones 0000-0003-0417-9143 1 Paul Beynon-Davies 2 Mike Greaves 3
title Enterprise Competencies for Effective Information Systems and Information Management: A Quantitative and Qualitative Study of the SME Sector within Wales - 1
spellingShingle Enterprise Competencies for Effective Information Systems and Information Management: A Quantitative and Qualitative Study of the SME Sector within Wales - 1
Paul Jones
title_short Enterprise Competencies for Effective Information Systems and Information Management: A Quantitative and Qualitative Study of the SME Sector within Wales - 1
title_full Enterprise Competencies for Effective Information Systems and Information Management: A Quantitative and Qualitative Study of the SME Sector within Wales - 1
title_fullStr Enterprise Competencies for Effective Information Systems and Information Management: A Quantitative and Qualitative Study of the SME Sector within Wales - 1
title_full_unstemmed Enterprise Competencies for Effective Information Systems and Information Management: A Quantitative and Qualitative Study of the SME Sector within Wales - 1
title_sort Enterprise Competencies for Effective Information Systems and Information Management: A Quantitative and Qualitative Study of the SME Sector within Wales - 1
author_id_str_mv 21e2660aaa102fe36fc981880dd9e082
author_id_fullname_str_mv 21e2660aaa102fe36fc981880dd9e082_***_Paul Jones
author Paul Jones
author2 Paul Jones
Paul Beynon-Davies
Mike Greaves
format Journal article
container_title Business Information Review
container_volume 20
container_issue 2
container_start_page 110
publishDate 2003
institution Swansea University
issn 0266-3821
1741-6450
doi_str_mv 10.1177/0266382103202012
publisher Sage
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
url http://journals.sagepub.com/doi/abs/10.1177/0266382103202012
document_store_str 0
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description This paper investigates the usage of information technology (IT) and information systems (IS) within the small and medium enterprise (SME) sector. The study has five main objectives: to investigate levels of IT; identify key factors for the effective utilization of IT; investigate strategic management of the IT/IS function; and gauge whether the management and use of data creates cases of competitive advantage within the SME sector. The research involved a quantitative survey of over 600 SMEs in Wales, which achieved a response rate of approximately 26%. Thereafter 16 enterprises were interviewed, in order to appreciate fully their usage of the IS/IT function. The study suggests that whilst utilization of IT is increasing, the potential benefits are under exploited by the majority of SMEs as a result of a lack of management direction. Instances of competitive advantage were rare, with those enterprises that are adding value focusing on acquiring knowledge, using their flexibility and reactibility and generating innovative solutions. In part 1, the authors set out the aims of the survey and present their findings. Part 2 - to be published in the next issue of BIR - will cover the research methodology and details of the sources consulted.
published_date 2003-12-31T07:35:33Z
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score 11.047501

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