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E‐learning and retention: key factors influencing student withdrawal

Gary Packham, Paul Jones Orcid Logo, Christopher Miller, Brychan Thomas

Education + Training, Volume: 46, Issue: 6/7, Pages: 335 - 342

Swansea University Author: Paul Jones Orcid Logo

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DOI (Published version): 10.1108/00400910410555240

Abstract

This study examines the causes for student withdrawals experienced in the E‐College Wales BA Enterprise programme. These key causes, identified by interview with former students are contrasted against the existing literature. The study found that successful e‐learners were typically female, non‐HE q...

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Published in: Education + Training
ISSN: 0040-0912
Published: Emerald Publishing Ltd 2004
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URI: https://cronfa.swan.ac.uk/Record/cronfa44757
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first_indexed 2018-10-04T13:31:53Z
last_indexed 2018-10-04T13:31:53Z
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spelling 2018-10-04T09:03:17.2045892 v2 44757 2018-10-04 E‐learning and retention: key factors influencing student withdrawal 21e2660aaa102fe36fc981880dd9e082 0000-0003-0417-9143 Paul Jones Paul Jones true false 2018-10-04 BBU This study examines the causes for student withdrawals experienced in the E‐College Wales BA Enterprise programme. These key causes, identified by interview with former students are contrasted against the existing literature. The study found that successful e‐learners were typically female, non‐HE qualified, self employed and aged between 31 and 50. Eight prime causes of withdrawal were identified including technical problems, pressure of work and lack of time, which where categorised as extrinsic or intrinsic. Intrinsic factors were identified as internal course related barriers, which could be influenced by the course team. Extrinsic factors are barriers to e‐learning, which are external to the University such as employment issues and personal problems. This study contributes to knowledge in providing a conceptual framework for managing withdrawals and retentions illustrating key bodies and their interactions and identifying key strategies to overcome their negative influence. This paper will assist e‐learning providers in identifying and differentiating between causes of student withdrawal and creating strategies and systems to monitor and improve student retention. Journal Article Education + Training 46 6/7 335 342 Emerald Publishing Ltd 0040-0912 Higher education, Computer based learning, Motivation (psychology), Retention; student withdrawal 31 12 2004 2004-12-31 10.1108/00400910410555240 https://www.emeraldinsight.com/doi/full/10.1108/00400910410555240 COLLEGE NANME Business COLLEGE CODE BBU Swansea University 2018-10-04T09:03:17.2045892 2018-10-04T09:03:17.2045892 Faculty of Humanities and Social Sciences School of Management - Business Management Gary Packham 1 Paul Jones 0000-0003-0417-9143 2 Christopher Miller 3 Brychan Thomas 4
title E‐learning and retention: key factors influencing student withdrawal
spellingShingle E‐learning and retention: key factors influencing student withdrawal
Paul Jones
title_short E‐learning and retention: key factors influencing student withdrawal
title_full E‐learning and retention: key factors influencing student withdrawal
title_fullStr E‐learning and retention: key factors influencing student withdrawal
title_full_unstemmed E‐learning and retention: key factors influencing student withdrawal
title_sort E‐learning and retention: key factors influencing student withdrawal
author_id_str_mv 21e2660aaa102fe36fc981880dd9e082
author_id_fullname_str_mv 21e2660aaa102fe36fc981880dd9e082_***_Paul Jones
author Paul Jones
author2 Gary Packham
Paul Jones
Christopher Miller
Brychan Thomas
format Journal article
container_title Education + Training
container_volume 46
container_issue 6/7
container_start_page 335
publishDate 2004
institution Swansea University
issn 0040-0912
doi_str_mv 10.1108/00400910410555240
publisher Emerald Publishing Ltd
college_str Faculty of Humanities and Social Sciences
hierarchytype
hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
url https://www.emeraldinsight.com/doi/full/10.1108/00400910410555240
document_store_str 0
active_str 0
description This study examines the causes for student withdrawals experienced in the E‐College Wales BA Enterprise programme. These key causes, identified by interview with former students are contrasted against the existing literature. The study found that successful e‐learners were typically female, non‐HE qualified, self employed and aged between 31 and 50. Eight prime causes of withdrawal were identified including technical problems, pressure of work and lack of time, which where categorised as extrinsic or intrinsic. Intrinsic factors were identified as internal course related barriers, which could be influenced by the course team. Extrinsic factors are barriers to e‐learning, which are external to the University such as employment issues and personal problems. This study contributes to knowledge in providing a conceptual framework for managing withdrawals and retentions illustrating key bodies and their interactions and identifying key strategies to overcome their negative influence. This paper will assist e‐learning providers in identifying and differentiating between causes of student withdrawal and creating strategies and systems to monitor and improve student retention.
published_date 2004-12-31T03:56:08Z
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score 11.013731

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