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Understanding and Designing Attention for Dual-Screen Media / Timothy Neate

Swansea University Author: Timothy Neate

DOI (Published version): 10.23889/SUthesis.39010

Abstract

Recently there has been a transformative shift towards engaging with mobile devices while watching television. Content creators, therefore, wish to create applications to support these behaviours to provide more engaging multi-device TV. Currently, their designs do not reflect the subtle variations...

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Published: 2017
Institution: Swansea University
Degree level: Doctoral
Degree name: Ph.D
URI: https://cronfa.swan.ac.uk/Record/cronfa39010
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first_indexed 2018-03-12T14:33:28Z
last_indexed 2020-09-02T03:02:15Z
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spelling 2020-09-01T15:51:42.1598597 v2 39010 2018-03-12 Understanding and Designing Attention for Dual-Screen Media c3651561d59edb268b4677107f9139a1 NULL Timothy Neate Timothy Neate true true 2018-03-12 Recently there has been a transformative shift towards engaging with mobile devices while watching television. Content creators, therefore, wish to create applications to support these behaviours to provide more engaging multi-device TV. Currently, their designs do not reflect the subtle variations in viewer attention, our physiological capabilities, or the additional mental effort such scenarios imply. We investigate this in two primary ways: by further understanding the current issues faced by users when dual-screening, and by designing a series of technological interventions for managing cross-device attention. First, we conduct two studies to better understand the user experience of second screening. Through a large-scale online questionnaire and a series of interviews we document the problems faced by users when second screening and how they compensate and mitigate for missing content when engaging with mobile devices. We then conduct an investigation to explore the effect of dual-screen visual complexity in terms of objective and subjective experience of participants when exposed to content of varying complexity across two screens.For our technological interventions, we first investigate how visual complexity on a mobile device may be varied to account for the perceived complexity of TV material by loading textual material at varying levels of complexity. We explore the tradeoff of user autonomy and content creator control by contrasting the effects of users adjusting the complexity themselves, and automatic adjustment around heuristics. Then, we consider how different audio-visual stimuli may be used to direct a user’s attention between screens at key moments. Finally, we explore how we can support users to reduce the switching costs and cognitive effort associated with engaging with cross-device media mirroring unattended visual information in the experience on an attended screen. Throughout the thesis we show that many of our interventions are a beneficial state of the art and form a series of guidelines for each. The thesis concludes by offering an outline of our contributions and a framework for others to extend our work. E-Thesis mobile devices, dual screening, content creators 31 12 2017 2017-12-31 10.23889/SUthesis.39010 COLLEGE NANME Computer Science COLLEGE CODE Swansea University Doctoral Ph.D EPSRC DTA, BBC UXRP 2020-09-01T15:51:42.1598597 2018-03-12T09:07:56.8756444 Faculty of Science and Engineering School of Mathematics and Computer Science - Computer Science Timothy Neate NULL 1 0039010-12032018091245.pdf Neate_Timothy_PhD_Thesis.pdf 2018-03-12T09:12:45.9970000 Output 16393160 application/pdf E-Thesis – open access true 2018-03-12T00:00:00.0000000 true
title Understanding and Designing Attention for Dual-Screen Media
spellingShingle Understanding and Designing Attention for Dual-Screen Media
Timothy Neate
title_short Understanding and Designing Attention for Dual-Screen Media
title_full Understanding and Designing Attention for Dual-Screen Media
title_fullStr Understanding and Designing Attention for Dual-Screen Media
title_full_unstemmed Understanding and Designing Attention for Dual-Screen Media
title_sort Understanding and Designing Attention for Dual-Screen Media
author_id_str_mv c3651561d59edb268b4677107f9139a1
author_id_fullname_str_mv c3651561d59edb268b4677107f9139a1_***_Timothy Neate
author Timothy Neate
author2 Timothy Neate
format E-Thesis
publishDate 2017
institution Swansea University
doi_str_mv 10.23889/SUthesis.39010
college_str Faculty of Science and Engineering
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hierarchy_top_id facultyofscienceandengineering
hierarchy_top_title Faculty of Science and Engineering
hierarchy_parent_id facultyofscienceandengineering
hierarchy_parent_title Faculty of Science and Engineering
department_str School of Mathematics and Computer Science - Computer Science{{{_:::_}}}Faculty of Science and Engineering{{{_:::_}}}School of Mathematics and Computer Science - Computer Science
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description Recently there has been a transformative shift towards engaging with mobile devices while watching television. Content creators, therefore, wish to create applications to support these behaviours to provide more engaging multi-device TV. Currently, their designs do not reflect the subtle variations in viewer attention, our physiological capabilities, or the additional mental effort such scenarios imply. We investigate this in two primary ways: by further understanding the current issues faced by users when dual-screening, and by designing a series of technological interventions for managing cross-device attention. First, we conduct two studies to better understand the user experience of second screening. Through a large-scale online questionnaire and a series of interviews we document the problems faced by users when second screening and how they compensate and mitigate for missing content when engaging with mobile devices. We then conduct an investigation to explore the effect of dual-screen visual complexity in terms of objective and subjective experience of participants when exposed to content of varying complexity across two screens.For our technological interventions, we first investigate how visual complexity on a mobile device may be varied to account for the perceived complexity of TV material by loading textual material at varying levels of complexity. We explore the tradeoff of user autonomy and content creator control by contrasting the effects of users adjusting the complexity themselves, and automatic adjustment around heuristics. Then, we consider how different audio-visual stimuli may be used to direct a user’s attention between screens at key moments. Finally, we explore how we can support users to reduce the switching costs and cognitive effort associated with engaging with cross-device media mirroring unattended visual information in the experience on an attended screen. Throughout the thesis we show that many of our interventions are a beneficial state of the art and form a series of guidelines for each. The thesis concludes by offering an outline of our contributions and a framework for others to extend our work.
published_date 2017-12-31T03:49:30Z
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score 11.013686