No Cover Image

Journal article 945 views

The 'just do it' approach to customer service development - a case study

Erika Gavillet

College and Research Libraries News, Volume: 72, Issue: 4, Pages: 229 - 236

Swansea University Author: Erika Gavillet

Full text not available from this repository: check for access using links below.

Check full text

Published in: College and Research Libraries News
ISSN: 0099-0086
Published: Association of College and Research Libraries 2011
Online Access: Check full text

URI: https://cronfa.swan.ac.uk/Record/cronfa38847
Tags: Add Tag
No Tags, Be the first to tag this record!
first_indexed 2018-02-22T19:51:38Z
last_indexed 2018-02-22T19:51:38Z
id cronfa38847
recordtype SURis
fullrecord <?xml version="1.0"?><rfc1807><datestamp>2018-02-22T15:18:51.2151000</datestamp><bib-version>v2</bib-version><id>38847</id><entry>2018-02-22</entry><title>The 'just do it' approach to customer service development - a case study</title><swanseaauthors><author><sid>41e931f8d5e7f0d591e66522647dc820</sid><firstname>Erika</firstname><surname>Gavillet</surname><name>Erika Gavillet</name><active>true</active><ethesisStudent>false</ethesisStudent></author></swanseaauthors><date>2018-02-22</date><deptcode>ILS</deptcode><abstract/><type>Journal Article</type><journal>College and Research Libraries News</journal><volume>72</volume><journalNumber>4</journalNumber><paginationStart>229</paginationStart><paginationEnd>236</paginationEnd><publisher>Association of College and Research Libraries</publisher><placeOfPublication/><isbnPrint/><isbnElectronic/><issnPrint>0099-0086</issnPrint><issnElectronic/><keywords/><publishedDay>5</publishedDay><publishedMonth>4</publishedMonth><publishedYear>2011</publishedYear><publishedDate>2011-04-05</publishedDate><doi/><url>http://crln.acrl.org/content/72/4/229.full</url><notes/><college>COLLEGE NANME</college><department>Library Services</department><CollegeCode>COLLEGE CODE</CollegeCode><DepartmentCode>ILS</DepartmentCode><institution>Swansea University</institution><apcterm/><lastEdited>2018-02-22T15:18:51.2151000</lastEdited><Created>2018-02-22T15:18:51.2151000</Created><path><level id="1">Professional Services</level><level id="2">ISS</level></path><authors><author><firstname>Erika</firstname><surname>Gavillet</surname><order>1</order></author></authors><documents/><OutputDurs/></rfc1807>
spelling 2018-02-22T15:18:51.2151000 v2 38847 2018-02-22 The 'just do it' approach to customer service development - a case study 41e931f8d5e7f0d591e66522647dc820 Erika Gavillet Erika Gavillet true false 2018-02-22 ILS Journal Article College and Research Libraries News 72 4 229 236 Association of College and Research Libraries 0099-0086 5 4 2011 2011-04-05 http://crln.acrl.org/content/72/4/229.full COLLEGE NANME Library Services COLLEGE CODE ILS Swansea University 2018-02-22T15:18:51.2151000 2018-02-22T15:18:51.2151000 Professional Services ISS Erika Gavillet 1
title The 'just do it' approach to customer service development - a case study
spellingShingle The 'just do it' approach to customer service development - a case study
Erika Gavillet
title_short The 'just do it' approach to customer service development - a case study
title_full The 'just do it' approach to customer service development - a case study
title_fullStr The 'just do it' approach to customer service development - a case study
title_full_unstemmed The 'just do it' approach to customer service development - a case study
title_sort The 'just do it' approach to customer service development - a case study
author_id_str_mv 41e931f8d5e7f0d591e66522647dc820
author_id_fullname_str_mv 41e931f8d5e7f0d591e66522647dc820_***_Erika Gavillet
author Erika Gavillet
author2 Erika Gavillet
format Journal article
container_title College and Research Libraries News
container_volume 72
container_issue 4
container_start_page 229
publishDate 2011
institution Swansea University
issn 0099-0086
publisher Association of College and Research Libraries
college_str Professional Services
hierarchytype
hierarchy_top_id professionalservices
hierarchy_top_title Professional Services
hierarchy_parent_id professionalservices
hierarchy_parent_title Professional Services
department_str ISS{{{_:::_}}}Professional Services{{{_:::_}}}ISS
url http://crln.acrl.org/content/72/4/229.full
document_store_str 0
active_str 0
published_date 2011-04-05T03:49:16Z
_version_ 1763752391373488128
score 11.013148

Similar Items