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Predicting the “helpfulness” of online consumer reviews / Jyoti Prakash Singh, Seda Irani, Nripendra Rana, Yogesh Dwivedi, Sunil Saumya, Pradeep Kumar Roy

Journal of Business Research, Volume: 70, Pages: 346 - 355

Swansea University Authors: Nripendra Rana, Yogesh Dwivedi

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Published in: Journal of Business Research
ISSN: 01482963
Published: 2017
Online Access: Check full text

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Keywords: Online user reviews; Helpfulness; Product features; Text mining; Product ranking
College: School of Management
Start Page: 346
End Page: 355