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Journal article 1345 views

Health consumer participation, medical dominance and digital ethics in Indonesia: the Prita Case

Deddy Mulyana, Fiona Verity

Health Sociology Review, Volume: online, Pages: 1 - 12

Swansea University Author: Fiona Verity

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DOI (Published version): 10.1080/14461242.2015.1116021

Abstract

A rapid rise in the use of digital technology in Indonesia has expanded opportunities for public participation, including health consumer participation. These take various forms including the expression of health care complaints. However, Indonesian Government legislation to regulate digital communi...

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Published in: Health Sociology Review
Published: 2015
URI: https://cronfa.swan.ac.uk/Record/cronfa28047
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Abstract: A rapid rise in the use of digital technology in Indonesia has expanded opportunities for public participation, including health consumer participation. These take various forms including the expression of health care complaints. However, Indonesian Government legislation to regulate digital communication, in particular the Law Regarding Electronic Information and Transactions (ITE LAW) introduced in 2008, contains harsh penalties for those who have distributed electronic information deemed to cause 'affront or reputational harm'. The tensions between power and privilege and health consumer participation are explored through a case study known as 'The Prita Case,' named after Prita Mulyasari who was charged and convicted under the ITE Law for sending an email that was critical of her hospital care.
Keywords: Health consumer participation, medical dominance, digital ethics in Indonesia
College: Faculty of Medicine, Health and Life Sciences
Start Page: 1
End Page: 12