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Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies

T. Bortolotti, P. Romano, B. Nicoletti, Thomas Bortolotti Orcid Logo

Advances in Production Management Systems. New Challenges, New Approaches, Volume: 338, Pages: 579 - 586

Swansea University Author: Thomas Bortolotti Orcid Logo

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DOI (Published version): 10.1007/978-3-642-16358-6_72

Published in: Advances in Production Management Systems. New Challenges, New Approaches
ISBN: 978-3-642-16357-9 978-3-642-16358-6
Published: Springer 2010
Online Access: http://www.scopus.com/inward/record.url?eid=2-s2.0-78649951817&partnerID=MN8TOARS
URI: https://cronfa.swan.ac.uk/Record/cronfa24121
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spelling 2015-11-03T14:04:27.2870908 v2 24121 2015-11-03 Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies a7d6d099fe65f2b33e3cf70f49c88f61 0000-0002-8111-0716 Thomas Bortolotti Thomas Bortolotti true false 2015-11-03 Book chapter Advances in Production Management Systems. New Challenges, New Approaches 338 579 586 Springer 978-3-642-16357-9 978-3-642-16358-6 31 12 2010 2010-12-31 10.1007/978-3-642-16358-6_72 http://www.scopus.com/inward/record.url?eid=2-s2.0-78649951817&amp;partnerID=MN8TOARS @article bortolotti2010,title = Lean first, then automate: An integrated model for process improvement in pure service-providing companies,journal = IFIP Advances in Information and Communication Technology,year = 2010,volume = 338 AICT,pages = 579-586,author = Bortolotti, T. and Romano, P. and Nicoletti, B. COLLEGE NANME COLLEGE CODE Swansea University 2015-11-03T14:04:27.2870908 2015-11-03T13:54:09.9871768 Faculty of Humanities and Social Sciences School of Management - Business Management T. Bortolotti 1 P. Romano 2 B. Nicoletti 3 Thomas Bortolotti 0000-0002-8111-0716 4
title Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies
spellingShingle Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies
Thomas Bortolotti
title_short Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies
title_full Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies
title_fullStr Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies
title_full_unstemmed Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies
title_sort Lean First, Then Automate: An Integrated Model for Process Improvement in Pure Service-Providing Companies
author_id_str_mv a7d6d099fe65f2b33e3cf70f49c88f61
author_id_fullname_str_mv a7d6d099fe65f2b33e3cf70f49c88f61_***_Thomas Bortolotti
author Thomas Bortolotti
author2 T. Bortolotti
P. Romano
B. Nicoletti
Thomas Bortolotti
format Book chapter
container_title Advances in Production Management Systems. New Challenges, New Approaches
container_volume 338
container_start_page 579
publishDate 2010
institution Swansea University
isbn 978-3-642-16357-9
978-3-642-16358-6
doi_str_mv 10.1007/978-3-642-16358-6_72
publisher Springer
college_str Faculty of Humanities and Social Sciences
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hierarchy_top_id facultyofhumanitiesandsocialsciences
hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
url http://www.scopus.com/inward/record.url?eid=2-s2.0-78649951817&amp;partnerID=MN8TOARS
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published_date 2010-12-31T03:28:34Z
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