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Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model

Nripendra Rana Orcid Logo, Yogesh Dwivedi Orcid Logo, Michael Williams, Banita Lal

Information Systems Management, Volume: 32, Issue: 1, Pages: 39 - 59

Swansea University Authors: Nripendra Rana Orcid Logo, Yogesh Dwivedi Orcid Logo, Michael Williams

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DOI (Published version): 10.1080/10580530.2015.983019

Published in: Information Systems Management
ISSN: 1058-0530 1934-8703
Published: Informa UK Limited 2015
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URI: https://cronfa.swan.ac.uk/Record/cronfa21510
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first_indexed 2015-05-19T02:03:16Z
last_indexed 2023-01-11T13:52:40Z
id cronfa21510
recordtype SURis
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spelling 2022-10-26T13:11:39.2580486 v2 21510 2015-05-18 Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model b00e18aa519cd578d4b242e376e70331 0000-0003-1105-8729 Nripendra Rana Nripendra Rana true false d154596e71b99ad1285563c8fdd373d7 0000-0002-5547-9990 Yogesh Dwivedi Yogesh Dwivedi true false 075aa59a486ba89485d9068decf7814b Michael Williams Michael Williams true false 2015-05-18 BBU Journal Article Information Systems Management 32 1 39 59 Informa UK Limited 1058-0530 1934-8703 2 1 2015 2015-01-02 10.1080/10580530.2015.983019 COLLEGE NANME Business COLLEGE CODE BBU Swansea University 2022-10-26T13:11:39.2580486 2015-05-18T19:19:27.2966069 Faculty of Humanities and Social Sciences School of Management - Business Management Nripendra Rana 0000-0003-1105-8729 1 Yogesh Dwivedi 0000-0002-5547-9990 2 Michael Williams 3 Banita Lal 4 0021510-17122015100746.pdf DwivediExaminingtheSuccessoftheOnlinePublicGrievanceRedressalSystems.pdf 2015-12-17T10:07:46.5900000 Output 810315 application/pdf Accepted Manuscript true 2015-12-17T00:00:00.0000000 true
title Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model
spellingShingle Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model
Nripendra Rana
Yogesh Dwivedi
Michael Williams
title_short Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model
title_full Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model
title_fullStr Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model
title_full_unstemmed Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model
title_sort Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model
author_id_str_mv b00e18aa519cd578d4b242e376e70331
d154596e71b99ad1285563c8fdd373d7
075aa59a486ba89485d9068decf7814b
author_id_fullname_str_mv b00e18aa519cd578d4b242e376e70331_***_Nripendra Rana
d154596e71b99ad1285563c8fdd373d7_***_Yogesh Dwivedi
075aa59a486ba89485d9068decf7814b_***_Michael Williams
author Nripendra Rana
Yogesh Dwivedi
Michael Williams
author2 Nripendra Rana
Yogesh Dwivedi
Michael Williams
Banita Lal
format Journal article
container_title Information Systems Management
container_volume 32
container_issue 1
container_start_page 39
publishDate 2015
institution Swansea University
issn 1058-0530
1934-8703
doi_str_mv 10.1080/10580530.2015.983019
publisher Informa UK Limited
college_str Faculty of Humanities and Social Sciences
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hierarchy_top_title Faculty of Humanities and Social Sciences
hierarchy_parent_id facultyofhumanitiesandsocialsciences
hierarchy_parent_title Faculty of Humanities and Social Sciences
department_str School of Management - Business Management{{{_:::_}}}Faculty of Humanities and Social Sciences{{{_:::_}}}School of Management - Business Management
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active_str 0
published_date 2015-01-02T03:25:32Z
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