Rana, N., Dwivedi, Y., Williams, M., & Weerakkody, V. (2016). Adoption of online public grievance redressal system in India: Toward developing a unified view. Computers in Human Behavior, 59, pp. 265-282. doi:10.1016/j.chb.2016.02.019
Chicago Style CitationRana, Nripendra, Yogesh Dwivedi, Michael Williams, and Vishanth Weerakkody. "Adoption of Online Public Grievance Redressal System in India: Toward Developing a Unified View." Computers in Human Behavior 59 (2016): 265-282.
MLA CitationRana, Nripendra, Yogesh Dwivedi, Michael Williams, and Vishanth Weerakkody. "Adoption of Online Public Grievance Redressal System in India: Toward Developing a Unified View." Computers in Human Behavior 59 (2016): 265-282.
Warning: These citations may not always be 100% accurate.